After a careful examination, we have concluded that some Model S vehicles manufactured between May 10, 2013 and June 8, 2013 may contain a defect. Specifically, the attachment strength of the mounting bracket for the left hand latch of the second row seat could be weaker than intended. This reduces our confidence that the left hand seat back will be properly retained in the event of a crash.
As designed, the striker bracket is both bonded and welded to the vehicle body, either one of which would be sufficient by itself. This is consistent with the primary design goal of the Model S, which is first and foremost to maximize safety. However, we discovered that, due to body side alignment adjustments in the factory, the bonded section of the joint was compromised and the welded section of the joint was weakened in some cars.
We do not wish to cause undue alarm, so it is perhaps worth clarifying that:
- The weld has not actually detached on any car
- There have been no customer complaints
- We are not aware of any injuries or near injuries
- No regulatory agency brought this to our attention
However, given the paramount importance of safety, we would like to reinforce the left striker bracket on cars produced during this period. This work has already been performed on cars that were in the factory, so the recall applies only to cars delivered in mid to late May and early June.
Affected Model S owners will be contacted in the next few days and we will arrange for their car to be picked up, the bracket reinforced and the car returned to their possession. To be clear, the Model S does not need to be brought to our service center by the owner. Tesla will pick up the car at a location of the owner’s convenience, provide a Model S loaner if needed, perform the work and bring the car back to the owner a few hours later.
Apologies for the inconvenience,
Elon
This is great preemptive customer service. Thanks Elon.
Much praise to those that admit and tackle the tiniest of defects -- even the defects that do not pose risk.
It is consistent only with a company like Tesla that I would expect this.
Tesla are in this for the long-term. Every step reminds me of this.
Tesla = Perfection
Kudos, Elon.
This proactive recall increases the confidence that Elon Musk and his team are committed to the safety and quality of its products. It makes a big difference when management is passionate about its products and has the talent to come up with excellent products that will make positive contributions worldwide.
I have a Model S P85 on order and a Model X Signature reservation that I am looking forward to receiving. I am also a small shareholder.
Great car, great child seats, just need some vents also in the back for the kids, also a camera so that we can monitor them via the touch screen.
Cant wait to get a model s performance as a loaner. I have a 60. People are amazed with the speed of the 60, wait till they see the performance version.
Love my car
Job well done here finding and performing a recall on your own accord. Excellent explanation as well.
Elon you are the best. What other CEO would notify the product owners of such a minor problem and actually arrange to have the work performed.
Where most car companies seem to fight recalls tooth and nail, it's refreshing to see Tesla far ahead of the pack again - before anyone even complains! Keep up the great work!
These things happen. Be open and transparent and get them fixed, it's all you can do.
I'm likely affected by this, as my car was built during that time frame. The Model S is the most amazing car I have ever owned, and Tesla is by far the most amazing car company I've dealt with. The way this recall is being handled just makes me admire Tesla and Elon Musk even more. Every car company has to deal with recalls. Tesla does it right!
Elon, you are a class act! Way to look out for your customers. I am one proud Model S owner. Most companies don't have the gutts to do this, but you and Tesla do!
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The best services are supposed to think about the safety of users. You've done that actually this.
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I wonder why every home would not want at least one of these cars. They might not be set up for cross country travel, but most of us own at least two cars, and how can this thing not be a great car to own?
I would hope that, subject to the battery replacement issues being manageable down the road, this thing will be in our family's garage into the next generation. It's the best car I have ever owned, and at 70, I've owned a lot.
No problem.Mistakes can happen to anybody....
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