My walk-away door lock failed today!

I have been using the walk-away door lock feature of my Model S since I got my car right before Christmas and have not had any problem with it - until today. I parked in the garage at work, and went inside as usual. At the end of the day, as I walked up to the car, I noticed that my door handles were out (usually they only come out when I get within a foot or two of the car). I opened the door and got in, and was relieved to see that my Canon 5D Mark III camera was still on the floor between my front seats. At first I thought that I must have imagined it, but when I put the car in reverse, the car warned me that my back right door was ajar! Someone actually opened my car and didn't close the door fully. Thank God that nothing was stolen!

Do not trust the walk-away door locks! Software is software, and software always has bugs. For something as important as locking your car, I will never trust some software program that someone wrote that has obviously not been fully tested yet. From now on, I'll take the time to tap my key fob and lock my doors!

Has anyone else had this problem?

How common is this problem? It never happened to me.

Relax---- everyone has different expectations of what Tesla and Model S should and can be. Some of us expect issues with the car. We know that Tesla is rapidly building a complex automobile, is under extreme financial pressure, and needs our support to make long range electric vehicle travel a reality.
If you expect premium floor mats and a car with no bugs, maybe you should wait for generation 2 or even generation 3. Personally, I was in line to buy another BMW 7 series, but i fell asleep just thinking about driving it. Not everyone is drinking the kool-aid. We are not necessarily happy with some of the bugs but we expect at some point that everything will function smoothly and the company will stand by its product

Problems with the car, Greg. Why do you take this " personally"?

Why do you think I took it personally? As far as problems with the car, I see no more than listed on any other car forum of any brand I visit, and far less than I expected of a brand new car from a brand new company.


I hear you. I too remain excited but I didn't release a car before due diligence testing and I have concerns about released data. That's all I'm saying.

Having concerns is fine, and I definitely believe that any drop in quality is Tesla's biggest risk. However, it's also been my experience that reading product forums like this tend to make any product sound like total crap. This is just about the most serious problem we've seen so far, and as far as we know it could just be a software fix. It will be years before we really know how reliable the cars are, but I'm somewhat encouraged so far.

We wanted creep--they gave us creep. We wanted a reduction in vampire load--they gave us sleep.
Unfortunately sleep was packaged with their big 4.1 release, and they needed to fix the bugs so they gave us 4.2 and now we are at Peace.

@ Brian -

You're missing the point. Autoretract is for the convenience of being able to walk away from the car knowing it will lock. Sure, I could fumble in my pocket for a fob with my hands full, but that's why I chose the tech package. I don't expect to walk backwards and monitor the handles for closure every time I leave the car. I expect the bugs, but if this was going to happen repeatedly than I would indeed need to use the fob....especially in the area where I park. Obviously this will get sorted out with updates.

@bobgriswold. I had this exact thing happen to me.

I always just walk away and expect it to lock. One time, I went into a store for like 2 minutes. I came back out. The car had not turned off (4.1). I got in. The car said my passenger door was open. I closed the door and kept driving. The comforting thing for you is that perhaps no one was in the car. I know that no one was in my car for the 2 minutes I was out of it as it was in plain site while I was in the store.

I hope to get 4.2 as I had another bug today with 4.1 that is similar and likely related in some way to 4.1 and below. Parked in the morning. Got out and walked away. Came back 8 hours later and heat and seat heaters were still going. All the screens were off and had to be rebooted. In below 30 degree weather, the car was 70 degrees and the good news had only lost about 7 miles from when I left it.

BTW. Loving the car. The bugs will get ironed out with time. I am not worried about quality. The quality is good overall. Think iPhone 1, 2, 3G, 3GS, 4, 4S, 5. Better with each generation but new bugs every time that take time to fix.

When I came back to the car from shopping, the rear hatch cover was wide open and I couldn't help but wondering why. Glitch? I pushed the button to close it and after going down, it went back up. Then I noticed something was in the way with it closing properly so, as designed, the cover went back up. My fault for letting something get in the way and for not looking back as I walked away.

You did notice I said, "just for when you forget to FOB-lock or your hands are full."?

Apparently not.

My car failed to auto lock today. Realized the mirrors had not folded in even though the door handles had retracted. Without the key fob, I was able to get door handles to extend by pressing on any handle. No doors were ajar. I was not able to start the car (no key detected warning) but I was able to access the touch screen and evaluate settings, which all were in order. Tesla support had me turn off, then on again, the auto lock feature. That seemed to fix it. It's disappointing to admit my wife was right. She kept telling me not to trust the car to lock itself, guess she was right.

Dude, your wife is always right. Trust me on this.

@stoneoakvet, if you unlock the car with the phone app; the car will not auto-lock until you re-lock with the key fob.

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