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How ordering works

Ordering Model S is just like any buying experience on the Internet. Simply choose your options, enter your contact information, and specify when you want the car to arrive. Your Model S will be custom built at our factory in California and delivered to your nearest service centre for pickup.

The ordering process begins in our Design Studio where you customise the appearance of your Model S and choose your options. The price and estimated delivery date will change depending on which options are selected. When done, click the order button to continue.

Completing your Model S order requires your contact information and a CHF 2'500 deposit. Choose a preferred delivery date if you are currently leasing a car and wish to coordinate the return date with your Model S delivery.

You will have two weeks to make changes to your Model S order before the factory begins sourcing materials. During this time, your deposit is fully refundable. If you’re sure of your design, you can bypass this two week period by confirming your order in My Tesla.

To ensure a fast and smooth delivery, simply choose your delivery preferences in My Tesla after you place your order. This ensures that we know in advance where to ship your Model S for pickup. We will prepare your registration paperwork and make the necessary arrangements to register it to you.

A delivery experience specialist will contact you once your order is confirmed to answer any questions you may have about financing, trading in your current car, or installing home charging equipment.

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