First Responder Information
PROTECTING THOSE WHO PROTECT US
Tesla Motors is committed to helping fire departments and first responders safely handle emergency situations involving Tesla Model S and Roadsters. Emergency disconnects are available for disabling the vehicle when extrication is necessary to rescue passengers.
In the event of an accident, follow these instructions
Turn off the vehicle
Roadsters – Turn off the vehicle and remove the key
Model S – Does not turn off—simply press the "park" button on the end of the gear-selector stalk.
Tesla vehicles are electric and make no noise even when the powertrain is energized.
Non-emergency – Notify Tesla Roadside Assistance at 1-877-798-3752
Emergency – Dial 911
See the Vehicle Ownership Card in your glove box for 24-hour Roadside Assistance information and towing instructions