Facts


Purchasing

ORDERING

  • The first step in the Tesla ownership experience is designing your vehicle. Shortly after designing a vehicle, customers are invited to place a deposit. Once the deposit is received, customers have two weeks to change their design before the design is locked and our production team begins sourcing parts.
  • Reservations are fully refundable and payments vary by country: 2.000 € / kr. 15.000.

 

  • Tesla vehicles are designed and built to meet the unique requirements of each market which may result in physical differences from country to country as required by law. Customers should order Model S in the market they intend to register and drive their vehicle. Exporting cars into different markets is not supported by Tesla Motors.

The Car

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Production

  • Model S is designed and built in California, USA.
  • Approximately 20,000 cars will be produced in 2013.
  • European deliveries began in 2013.
  • Delivery dates are approximated during the final production stages and customers are notified via email at one month and two weeks from delivery.

 

Ownership

  • Tesla offers two options for service: bring your Model S to one of our Tesla Service Centers, or a Tesla Ranger will come to you for an added fee.
  • Owning a Model S is different from gasoline powered vehicles. There’s no gas required and service is minimal. The annual service fee covers an annual inspection, replacement parts like brake pads and windshield wipers, 24 hour roadside assistance, system monitoring, remote diagnostics, software updates, and new features sent through the 17” touchscreen.

Vehicle

  • Model S does not use gasoline.
  • Model S is engineered to perform in both hot and cold climates.
  • Model S is a rear wheel drive vehicle.
  • Model S is equipped with eight airbags.
  • Model S is child-seat ready. It features the ISOFIX (International Standards Organisation FIX) system that allows child safety seats to be installed without using seat belts.
  • Model S has optional seating for two children with the rear facing seats upgrade. These comfortable seats fold completely flat into the floor when not in use. As with the rest of Model S, our rear facing seats are engineered to provide comfort while far exceeding safety standards, including ECE R44 which is the same safety level rating required by conventional child seats.

Energy

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Battery

  • Tesla uses automotive-grade, Lithium-ion battery technology. These batteries do not suffer from “memory effect”.
  • Tesla offers two batteries, denoted by the kilowatt hours (kWh) of energy they store: 60 kWh and 85 kWh. Travelling 88 km/h, the kWh figures can be translated to the stated range capabilities of 370 km and 480 km, respectively.
  • Tesla recommends configuring your Model S with the battery that meets both present and future needs.
  • As energy storage capacity increases, so does the total power. This results in quicker acceleration.
  • Battery lifetime is affected by two things: age and the energy it delivers over the years. The Tesla battery is optimized for nightly charging: such topping off enhances the longevity of your battery.
  • The Model S battery will not lose a significant amount of charge when parked for long periods of time. For example, Model S owners can park at the airport for extended vacations without plugging in.
  • Accessory use does not have a dramatic impact on driving range. Range fluctuates based on vehicle speed, driving style, and road conditions. Holding these factors constant, using higher consumption accessories like climate control will reduce range approximately five to ten percent.
  • Model S is designed to regenerate charge when decelerating or driving downhill.
  • Given rapidly changing battery technology, it is impossible to accurately forecast the cost of future battery replacements.

Charging

  • Model S plugs into any standard outlet. 240 volt outlets, similar to the ones used to power a dryer, can charge Model S.
  • The Charge Port is hidden in the driver side taillight.
  • The cord used to plug your Model S into a power source is called a Connector, not a Charger. The Charger is on-board the car. You may opt for Twin Chargers if you plan to take a lot of road trips and want to charge as fast as possible.
  • Tesla recommends plugging your Model S in each night or when convenient to maintain optimum driving range and battery health. If you go on an extended vacation, plug in your Model S and set it to “Storage Mode” before you leave.
  • If you leave your Tesla off charge for a significant period of time it will slowly lose its charge. If left at a 0% state of charge for period of time, you may need a battery replacement.
  • You do not need to run your battery to a 0% state of charge to maintain its health. This is an antiquated practice for a different kind of battery.
  • Many utilities offer low rates for off-peak energy usage. If you plan to charge at night, we recommend speaking with your utility company about your options.

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