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Bluetooth Connection Problems - Blackberry 8330m

I am unable to make connection. Model S finds the phone, but won't send code to phone. Phone knows that Tesla is there and indicates it is waiting for authorization code. According to phone manual: "Your BlackBerry Curve 8330 is compatible with Bluetooth v2.0 with A2DP, AVCRP, HSP, HFP, and SPP."

Tesla Service Center in West Los Angeles tried to help but no luck; suggested new phone.

Any ideas?

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