I know the last few months have been quite frustrating surrounding two issues: Model S delivery dates and the sequence of deliveries. Our communication on these two issues has been weak at best. There are reasons for this, but it will only sound like an excuse if I try to explain them, so I will not.
What you need to know is that we have been intensely, intensely working on these issues. A personal communication will be going out today to all Signature reservation holders that have not received their car (or are scheduled to receive their car in the next few days). This communication will explain at a high level what has happened and what will happen going forward.
For those who have been caught up in this whirlwind of issues, I apologize for the inconvenience. Our first communication to help take care of this will be out soon.
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