FYI: Model S service plan info online now: http://www.teslamotors.com/service
Also service center locations: actual and planned. http://www.teslamotors.com/locations
I am happy with this. Coming from someone from Omaha, NE, getting rid of the dollar per mile ranger fee makes a huge difference for me. This is another item I can check off towards following through with purchasing my Model S.
Living in Atlanta, GA, I'm glad that there is enough interest in Tesla for them to have a service center. And it appears a showroom at Lenox Square is coming too.
Nice to see Hawaii gets a service center and the claim 90% of reservation holders will be within 100 miles of a service center soon.
Also, rims, tires, studded tires, indoor and outdoor car covers are now in the store.
I posted this over in the punch list thread, but really, the prepaid ranger option seems like a pretty good deal. I just spent $1500 on new brakes for our 2009 Q7. Even not having to drive down to the service center (10 miles from my house) annually is worth the investment to me.
Also interesting that they note the software updates can be done "while you sleep"
Under the old ranger program, it would have cost me $1000 a visit to have the range come from Denver to Utah.
The 4 year anywhere program with ranger visits is great!!! It will significantly reduce my TCO!
Thank you Tesla!
BryanW - just out of curiosity, SLC area? Also a res holder in SLC, so nice to see we have the makings of a club.
@Salty - Orem, I've configured my Model S, MVPA says Nov delivery. Still hoping to be 'thankful' for my Model S on turkey day. You? We can keep the Utah conversation going in the Utah thread under 'Others' in the Clubs threads, so we don't hijack this thread.
Don't forget the blog entry!
I count 19 planned new service centers, including Vancouver! That will make the Left Coast much more liveable for Tesla owners.
The unlimited ranger plan is $100 cheaper than the prepaid maintenance for my Highlander and they will come to me.
The abolition of mileage charges is gonna be a biggie for some!
Service Center will only be about 40 miles from me in Bethesda, but DC traffic sucks enough I'll probably get the unlimited ranger plan. Awesome!
It would be nice though if I can add it to the initial purchase price/financing. Especially since the additional wheels aren't ready yet and will have to be purchased separately at a service center.
Additional aren't ready yet? Surprising. The rims, snow tires, and studded tires are now listed in the online store.
Where? I checked Tesla store and studded or snow tires are not there. Some other (non-US) country page? Couple of 21" tire choises only.
@Timo - here: http://shop.teslamotors.com/collections/model-s-functional The links for winter tyres are live even though the 'picture is coming soon'
I must be blind. Didn't read text, glanced at the picture, no tire there, so must not be tire-related. Time to make some coffee I guess.
While the Ranger fee surely is good news, but 600$? The same as the roadster? No adventages for service when you design your own? No adventage when you can get the battery pack off in 2 min?
"■Electric vehicle ownership is extremely advantageous compared to traditional vehicle ownership - gasoline is not needed and routine maintenance is minimal"
600$ + multiple houres of work doesn't look like minimal maintanance. Or what other maintenance does tesla expect?
"Replacement parts like brake pads and windshield wipers (excluding tires)"
"24 hour roadside assistance"
I'll take that for 4 years at $475 a year.... and they added year maintenance to the package. This is what I was hoping for.
year = yearly
To me it would. Looks like nearest Tesla service center is more than 1000 miles from where I live (land route).
Also looking at the Tesla chart "Tesla everywhere" doesn't count anything east from Sweden/Germany/Austria/Italy in Europe. It looks like Tesla is still strongly just tiny US-only company with some not-so-important branch offices in Europe. From look of it it might be possible that we get Tesla charger network here in somewhere 2020 or so.
I hope Leaf gets bigger battery soon, I might have to forget the dream of getting Tesla GenIII car here ever. Or Coda. Or BMW.
Making copy&paste because website probably logs me out after pressing submit...
I'm guessing that since it wasn't mentioned, there will be no loaner vehicle available at the service centers. Two hours would be a long time to wait. After reading the blog and having a local service center, figured I would prepay the $1,900 for 4 years service, but an extra $500 might be worth not having to wait. Since the location hasn't been announced for the Houston location, it isn't yet clear it will be in a location that you would want to wait.
ChristianG | September 11, 2012
While the Ranger fee surely is good news, but 600$ $600? The same as the roadster? No adventages advantages for service when you design your own? No adventage advantage when you can get the battery pack off in 2 min?
What are you on about? Design your own what? What does that have to do with anything? And the battery pack comes off in a robotized lift facility only, and would be irrelevant to annual servicing anyway.
600$ $600 + multiple houres hours of work
There are no hours charged for scheduled maintenance.
U iz confuzed.
all sounds good if you drive 10,000 miles a year. What if you drive 35,000 does that mean you pay $1900 a year in service?
The service will take a number of hours (Roadster experience). Also there are some things the Ranger cant do, tire balance and alignment. Maybe other things? Need to ask.
Brian H, as you know, I hate it when a 3rd party explains a 2nd party what a 1st party intended to say... But let me explain ChristianG's post: Designing a car in-house, from the ground up, with the experience from the Roadster and all, wouldn't you expect that the result should be easier (read: cheaper) to maintain than the Roadster? I certainly would.
I am a bit disappointed with the service offerings. I live <20km from a service centre and was initially told I was in the 50km radius for no-additional-cost maintenance by a ranger. Now this will cost me $100/visit.
My wife and I drive a considerable number of Km and the limits shown for the four year plan are not useful; 50,000 miles (80,000 Km) represents fewer than 3 years of driving. The $2400.00 is still less than we've paid to maintain our ICE vehicle though.
We will have to look and see whether we'll simply attend a service centre to make this slightly more tenable or take the $100.00 hit each year. Last time I mentioned the Tesla to my wife she said she wants to show our car off at work... she'll probably have a ranger come to her work and make a big scene while doing the repairs in the parking lot. Sigh.
I have been a reservation holder for about 2 years now. I too, like zwjohnston7, am from Omaha, NE. (zwjohnston7 - Would love to have a drink to discuss our future Model Ses. Perhaps we can get the Orange Roadster owner with Fremont plates to join us.)
I have never wavered in my desire for delivery, but have had two thoughts. 1) I'm crazy, and 2)I'm really crazy.
Crazy because I'm buying a rear wheel drive car that I plan on using year round. Banking (sorry for the pun) on the low CoG to solve the significant issues rear wheel drive vehicles have in the snow. Really Crazy because I'm buying a car that doesn't have a service center within 500 miles.
This announcement reduces my insanity to simple craziness.
Why do so many people associate rear wheel drive with poor driveability in snow? It is because most every rear wheel drive car has all the weight (motor) in the front so the rear wheels do not have the weight on them. In the case of the Model S the weight is distributed more evenly so rear wheel or front wheel should be similar in ability to move in the snow. But it is far safer to have the rear wheels possibly break free and have the front still in contact with the road so you can steer and maintain some degree of control.
jjs - nothing to be crazy about, I currently drive a rear wheel drive 5 series BMW, and I get around here in Omaha in the snow better than most people (but most people just don't know how to drive, and that's another story). Not a problem, especially with heavier vehicles.
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