- The first step in the Tesla ownership experience is a reservation. Shortly after placing a reservation, customers are invited to configure their Model S, a step in which selections are made to custom build the vehicle. A completed configuration confirms the owner’s commitment and submits the order to manufacturing. The Tesla Personal Delivery rounds out the experience, providing the owner with a thorough orientation of the vehicle.
- Reservations are fully refundable and payments vary by country: HK$39,000 for Model S and HK$330,000 for Model S Signature.
- Tesla vehicles are designed and built to meet the unique requirements of each market which may result in physical differences from country to country as required by law. Customers should reserve Model S in the market they intend to register and drive their vehicle. Exporting cars into different markets is not supported by Tesla Motors.
- Model S is designed and built in California.
- The Tesla Factory produces cars at the rate of approximately 20,000 per year.
- Tesla offers two options for service: bring your Model S to one of our Tesla Service Centers, or a Tesla Ranger will come to you for an added fee.
- Owning a Model S is different from gasoline powered vehicles. There’s no gas required and service is minimal. The annual service fee covers an annual inspection, replacement parts like brake pads and windshield wipers, 24 hour roadside assistance, system monitoring, remote diagnostics, software updates, and new features sent through the 17” touchscreen.
- Model S does not use gasoline.
- Model S is engineered to perform in both hot and cold climates.
- Model S is a rear wheel drive vehicle.
- Model S Performance accelerates to 100 km/h in 4.4 seconds and features unique exterior accents as well as a custom interior.
- Signature Red is only available on Model S Signature and Model S Signature Performance vehicles.
- Model S is equipped with eight airbags.
- Model S is child-seat ready. It features the LATCH (Lower Anchors and Tethers for Children) System that eliminates the use of seat belts to secure child safety seats. There are two LATCH System anchors in the second row seats.
- Model S is engineered with the intent to achieve 2013 five-star NHTSA safety ratings. Final safety data is not yet available.
- 17” Touchscreen connectivity packages will be available soon.
- Tesla uses automotive-grade, Lithium-ion battery technology. These batteries do not suffer from “memory effect”.
- As energy storage capacity increases, so does the total power. This results in quicker acceleration.
- While technically possible to upgrade to a larger battery, we recommend configuring your Model S with the battery that meets both your present and future needs.
- Battery lifetime is affected by both age and the total amount of energy it delivers over time. The Tesla battery is optimized for nightly charging: topping off frequently enhances the longevity of your battery.
- The Model S battery will not lose a significant amount of charge when parked for long periods of time. For example, Model S owners can park at the airport without plugging in.
- Accessory use does not have a dramatic impact on driving range. Range fluctuates based on vehicle speed, driving style, and road conditions. Holding these factors constant, using higher consumption accessories like climate control will reduce range approximately five to ten percent.
- Model S is designed to regenerate charge when decelerating or driving downhill.
- Model S plugs into any standard outlet. 240 volt outlets, like the ones used to power a dryer, charge Model S more quickly than a standard 110 volt outlet.
- The charge port is hidden in the driver's side taillight.
- The cord used to plug your Model S into a power source is called a Connector, not a Charger. The Charger is on-board the car. Model S can be equipped with a Single Charger (10 kW) or Twin Chargers (20 kW). Twin Chargers charge Model S faster than a Single Charger if the power source is high enough.
- Tesla recommends charging Model S each night or when convenient to maintain optimum driving range and battery health. If you go on vacation, plug in your Model S before you leave.
- Many utilities offer low rates for off-peak energy usage. If you plan to charge at night, we recommend speaking with your utility company about your options.
- If you’re interested in installing a home solar system to charge your Tesla, we recommend working with a local solar installer to develop and install a system that supports your total daily energy demand. Assume average energy usage per mile is approximately 300 Wh/mile (188 Wh/km).