First Responder Information
PROTECTING THOSE WHO PROTECT US
Tesla Motors is committed to helping fire departments and first responders safely handle emergency situations involving Tesla Model S and Roadsters. Emergency disconnects are available when cutting into the vehicle is necessary to rescue passengers.
First Responder Guides
Quick Reference Guides
Second Responders and Tow Operators
EV Safety and Training
Other helpful links for first responders and information about EV safety and training.
Materials Safety
- Tesla MSDS (COMING SOON)
Vehicle Owners
In the event of an accident, follow these instructions
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Turn off the vehicle
Roadsters – Turn off the vehicle and remove the key
Model S – Does not turn off—simply press the "park" button on the end of the gear-selector stalk.
Tesla vehicles are electric and make no noise even when the powertrain is energized.
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Non-emergency – Notify Tesla Roadside Assistance at 1-877-798-3752
Emergency – Dial 911
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See the Vehicle Ownership Card in your glove box for 24-hour Roadside Assistance information and towing instructions
Contact Us
Fire safety personnel, training officers and other first responders who have questions, please call our toll free hotline (888) 771-2504
Or email use with non-emergency questions at firstrespondersafety@teslamotors.com
