Forums

Join The Community
RegisterLogin

Annual Maintenance Costs

There was a thread started on the Tesla Forum boards regarding what the maintenance fee would be per year for the Model S. I called a couple stores today and was surprised to find out they still don't know what the maintenance fee was or if there was any at all. One store said it would be $300/year and the other store said $1200/year because you needed 2 checkups per year. I was under the assumption that the upkeep and repair of the Model S would be far lower than an ICE car, so am surprised/confused that the maintenance fee would be anything above $200-$300 per year. at $500+, that seems like a premium to normal maintenance costs of an ICE, not a discount. Does anybody know what the yearly maintenance fee is going to be if anything at all? Thanks

+1 Brian H

Maintenance for the Roadster is $600 a year, which I think gives a lot of people concern that it will carry over to the Model S. I'm really hoping they have a different process for the Model S than what currently exists for the Roadster. For the Roadster, it is not only the $600 but also round trip $1/mile for the ranger.

Given that the nearest, current, Tesla center is 500 miles from my home, I would not be paying $600 in required maintenance costs but $1600 a year in required maintenance costs. That pretty well wipes out any savings I would be seeing in fuel costs.

Granted, I think the Model S is a revolutionary car and a premium, "high end" vehicle, and I can't wait till mine arrives. However, if Tesla wants mass market adoption (as part of Elon's master plan), then I think they need to rework the total cost of ownership to have a better and more affordable service plan.

Can you "pool" with other S-owners in the same general locale? "Cheaper by the dozen"!

Tesla has created something original and so drastically different from the competitors. This has taken a great effort to formulate this beautiful machine. Through this development Tesla has repeatedly mentioned that the car needs minimal maintenance. I think the corporation would be sending the wrong message to its first and most important customers by nickel and diming us for maintenance. Compare it to a traditional ICE. Most new cars don't even require oil changes every 3000 miles anymore.

Every 3000 miles ? Yikes. I'd never put up with that. We have a VW TDI and it monitors when it wants an oil change itself. Usually the interval is about 18000 miles, but it varies some, depending on how many cold starts done etc.

The TDI is out when the S arrives ;)

+1 Brian H

Remember what we are doing here. We have a Purpose !

P2576

An old "mechanic's trick" to make an ICE engine last 300,000 miles was to change the oil every 1500 miles whether it needed it or not. Internal wear from 'slightly dirty' oil builds exponentially.

The model S is advertised as requiring little maintenance. TM then says we must pay $600 per year in maintenance fees. This is a first adapter's (or first sucker's) fee. All other new cars have no maintenance or repair fees during the warranty period. This could be a deal breaker for me because I am not a millionaire, I am just your "average Joe".

The Canadian dollar is within 2% of the US dollar. If TM chooses to gouge Canadians (and other international customers), I will cancel my reservation.

stephen.kamichi, Has it been confirmed that the annual maintenance cost will be $600? I thought this was an unconfirmed rumor and the $600 was based on the Roadster's annual cost.

I thought this was an unconfirmed rumor and the $600 was based on the Roadster's annual cost. (ddruz)

Yes, that's exactly what it is at this point. The replies from various Tesla reps range from "$200 every two years" to "$600 every six months", which actually means that we have no information at all.

I was told at the DC event this past weekend that service would be once a year and would cost $600. Seems high, especially in view that cars from BMW and Caddy include service for (I believe) 4 years.
Also was told that cost for the wireless plan has not been determined, but you would be purchasing a data plan through Tesla, not ATT (or another carrier). They indicated they are in negotiations to purchase a hugh block of data from a carrier (which they would not identify), which they would then resell to individual owners in smaller blocks of data.

Not familiar with that carrier. Who's hugh? Is he a huge competitor for ATT, etc?
;p

@Brian: "hugh" is a new wireless standard which is 100x times faster than 4G :) LOL

By "huge", I meant to indicate that the Tesla rep said Tesla would purchase a large amount of data per month (I think he indicated something like 2-3 TB of data/month), which they would resell to the car owner in smaller blocks (for example, 2GB per month).

Re: service, I only do what the manufacturer states to do, not what the dealer suggests. My 2005 Prius has 93K miles on it. I usually spend about 50 dollars for each service of the car (I use Mobil 1 oil). Every so often it is slightly more because of the air filter replacement and cabin air filter replacement.

The cost for service of my Lexus is a little strange. The first service was free. The second service was about 200 dollars. They did not charge for the third service but charged about 250 dollars for the fourth service. This car gets serviced evey 7500 miles.

My Mercedes sports car is a 2005 and has 17K miles (yes, I drive it very little, because of my eye problems I havent driven it since around October 2011). Service for this car is once a year or 1300o miles, which ever comes first (which is time for me). The car uses 8 quarts of 0W-50 Mobil 1 oil. The dealer charges about 500 dollars for the service, which in my case is basically an oil change and checking of fluid levels. While the car was under warranty, I took it to the dealer. When the warranty expired, I had the oil changed somewhere else for about 90 dollars.

One other thing, when I take my Lexus or Mercedes i for service to the dealer, they give me a similar type loaner car for free. Audi did this for me also when I owned an A4 and an A6, and Infiniti did this for me too. Anyone kn ow what Tesla plans to do?

Steve_W,

If a Ranger does the service, you won't need a rental because he comes to you.
There hasn't been any stated policy on any of the service matters for Model S other than Elon saying in the shareholder meeting that it would be $50/month. However, it's not known if that was supposed to be official or just something he said. Basically, it's all supposition until someone gets a bill or Tesla publishes a chart.

Jerry3, two different Tesla reps at the DC event this past weekend told me that service for the Model S would be once a year and cost $600. However, they would not tell me what specific service was included in that cost, other than software updates. As for software updates, if they are to address issues with the car, they should be free, as they are for every other car on the road. If the software update is to add a new feature (such as, for example, adaptive cruise control), I can see charging for the update, assuming you want the new feature.
As to a Ranger doing the service, that is not free unless it is for a warranty repair. For regular service you will have to pay for the Ranger to come to your location. I think someone else posted that the cost for a Ranger is $1.00 for each mile that they have to drive. Not sure if that cost is based on the distance one-way or round trip.

Steve_W,

The Ranger fee is round trip, not one way, and yes, it's not free except for warranty. There is also a $100 charge in addition to the mileage. Once there are enough Rangers that the distance doesn't cost you a fortune (e.g. 20 miles or so) it will be highly convenient.

Different folks have had different numbers for the annual maintenance from different Telsa folks, so it's still up in the air in my opinion until it's in writing.

Jerry3,
Is the cost for service of the Roadster in writing? I have never purchased a vehicle where they told me in writing what the cost of service would be. I've always been given such info verbally.

Steve_W | JULY 17, 2012
Re: service, I only do what the manufacturer states to do, not what the dealer suggests. My 2005 Prius has 93K miles on it. I usually spend about 50 dollars for each service of the car (I use Mobil 1 oil). Every so often it is slightly more because of the air filter replacement and cabin air filter replacement.

The cost for service of my Lexus is a little strange. The first service was free. The second service was about 200 dollars. They did not charge for the third service but charged about 250 dollars for the fourth service. This car gets serviced evey 7500 miles.

My Mercedes sports car is a 2005 and has 17K miles (yes, I drive it very little, because of my eye problems I havent driven it since around October 2011). Service for this car is once a year or 1300o miles, which ever comes first (which is time for me). The car uses 8 quarts of 0W-50 Mobil 1 oil. The dealer charges about 500 dollars for the service, which in my case is basically an oil change and checking of fluid levels. While the car was under warranty, I took it to the dealer. When the warranty expired, I had the oil changed somewhere else for about 90 dollars.

All new BMWs come with 4year/50000 miles of warranty with MAINTENANCE INCLUDED. Most newer BMWs only need maintenance (an oil change) every 12months or 15K miles whichever comes first. The newer BMWs also have sealed Auto Trannys which never need any regular maintenance along with timing chains instead of old timing belts so they don't need maintenance or replacements.

Tesla needs to be careful about what they charge their customers for "maintenance" if they want the good word to spread about their cars being inexpensive to maintain rather than making profit on the maintenance during the warranty period. $600 a year is too high in my opinion.

By the way even the new 2012 Toyotas come with free maintenance for the first 2Yrs/24K miles. The new Prius only needs an oil change once a year or 12 K miles.

@nvjx

Just so we are all on the same page, BMW (and all similar) have *pre paid maintenance*. It is included, in the purchase price. You pay for it.

"Auto trannys" may be sealed, but heat breaks down the lubricating oil, and clutches may burn and always wear. Bearings wear. "Regular" maintenance may only be a transmission fluid change once every 100,000 miles, and replace the filter, but no "regular" maintenance seems unusual. 200 moving parts in a transmission don't last forever.

My timing *chain* broke on my car. Timing chains can break.

Tesla could prepay maintenance, but NO one has any idea what the service cost will be other than with the Roadsters it was $600 per year.

In another month, a lot of questions will be answered.

I realize that the Roadster was Tesla's "learning" car and as such probably had more things done as a yearly maintenance than the Model S should require. I stayed to watch the first two times they serviced my car (406) and it was VERY thorough. The first year was about 6 hours of work and the second year was about 12 hours. The second year had several upgrades done (covered under warranty) but I was very pleased with the amount of work done versus the amount I was charged for both times.

My largest expense is the travel charge which is also very reasonable. A dollar per mile to pull a trailer loaded with equipment and parts, time for a person to drive, and an overnight stay seems quite reasonable to me.

Having said that it would be nice to know what they are requiring to maintain the warranty on the Model S.

If you are close enough to the service center I would think it would be much better to take it there than having a ranger come out. They should be setup even better at a shop than in a trailer.

The inspection that comes with maintenance is pretty thorough:
http://autos.yahoo.com/blogs/motoramic/tesla-dismantles-roadster-owner-r...

As noted, there really is no such thing as "free". IMO, by law such things should be described as "included".

BMW, Mercedes, and VW started including the first few years of scheduled maintenance because so many people (like me) bought one thinking it was a great deal and then got out when they found out how much it costs to service one. I bought a 2002 New Beetle diesel for $16K because with 45mpg it seemed like a much better deal than a Prius at the time. Two years later I sold it swearing I'd never buy a German car again almost entirely because of how badly the dealer raped me on scheduled maintenance ($600 2+ times a year). A $35 oil change / tire rotation once every 7K-9K miles in my Acura has gotten me to 100k miles. Well, that, two new sets of tires, one set of brakes, and two batteries.

While discussing configuration issues today I was told that the annual maintenance fee will indeed be $600.00/ year as some had speculated. A cost-saving 4 year pre-paid option for $1899.00 will also be offered. Ranger service will be available for the Model S, cost to be determined.

@Robert22, told by who?

I talked to my service representative today concerning Tesla Annual Service will be priced at $600. You will have the option to prepay the 4 year annual fee for $1899 essentially making the annual service $474.75 per year. I would consider that very reasonable.
(kent | August 8, 2012)
http://www.teslamotors.com/en_CA/forum/forums/punch-list?page=2

While we are still missing this information in writing, it seems to be consistent communication from Tesla.


X Deutschland Site Besuchen