I have been waiting for weeks now to get my plates for my Model S. My temp tags expire tomorrow so I called Tesla and they informed me that they will FEDx my plates very soon. Most people here probably know for the most part I am a Tesla Fan Boy. This is the e-mail I just got this evening from my 'Ownership Experience Advocate'
"I am very sorry, but I just gave you some incorrect information. We have recently changed our procedure for registration in MO and will be asking client to self register. How this will work is, we will send you a check for the tax/fees you paid as well as all of the information needed for you to register your Model S. Once you receive this from us, you will be able to make a trip to the DMV and receive your plates the same day."
What has me extremely pissed is I will have no legal plates after the temp tags expire and I will now have to skip a day of work (working M-S) and go get them or drive around without a temp tag. For some reason they have this illusion that I live in the middle of no where and the DMV has people standing around board just waiting for me to show up. In reality I will have to take a number just like everyone else and sit behind 50 to 100 other people for hours.
I will also have to do this while fronting Tesla the money they owe me back. They have had weeks to inform me of this and now I have to run around at the last minute and do their work.
I have not made this post public but I am thinking about making it extremely public everywhere that people should not allow Tesla to take their sales tax money, at least not in Missouri.
The real downside is at work I am running 5 other people and we have two weeks left to complete 5 weeks of work which means I will be working solid long hours for the next two weeks. The previous two weeks however were slow and things had been on hold waiting on answers. If they had just made this decision two weeks ago this would not have been such a problem.
This couldn't have come at a better time (sarcasm)
Tesla is really good at taking your order and building one of the most awesome cars on the planet.
Tesla still sucks BIG TIME at doing anything that a dealer normal does.
I can honestly say at this stage they have failed with their 'new way of buying a car'. I want a dealership. I will not be buying another car from Tesla if they keep their current model. I am also going to be recommending this to others. I understand the problems with a dealer franchise selling gas cars right next to electric but Tesla has had months to fix these problems in the delivery department and it seems ALL the issues are still there and it is only getting worse.
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