From the 2012 annual shareholder meeting: "We don't do statistical testing, we do literal testing, where every car is tested before it gets to the customer. Our aspiration is not to have a low defect rate, it's to have no defect rate." (Elon)
He also relates to the fact the Steve and he himself received their cars a few weeks before the public, for a reason: They are thoroughly personally testing and reviewing their cars to catch not defects, but all minor nuisances or imperfections before the car gets to actual customers. He made a point that he wants every aspect of the car as perfect as possible, even those that usually go unnoticed. Even a perfectionist should be satisfied with his Model S.
Bold statements indeed, but he did not let us down so far. This is going to be great!
I just rented a fully-optioned brand-new Audi A6 TDI. It's an enjoyable experience to drive and actually surprisingly economic at the same time. Thinking that the Model S will be in an entirely different class than even this car (only think of the 17" and the silent ride) makes me wet my pants... I can't wait!
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