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Sensorgate

You know, you gotta feel bad for Elon, George and the others. The have given us an award-winning, 300-mi EV, chock full of technology, and draped in some of the sexiest sheet metal out there, and they have spent the last week getting raked over the coals over parking sensors.

Hopefully, they found humor in this.

O

They weren't raked over the coals for the parking sensors. They were raked over the coals for a bunch of really questionable price hikes on options.

Tons of people (including me) were waiting for the parking sensors, and weren't expecting those price increases. I wasn't too mad because I wasn't really impacted, but I could totally understand being pissed because you were waiting for the right time only to have the rug pulled out from under you.

Car companies live and die on loyalty. There is absolutely nothing better for a car company then having people obsessively keeping up with you in hopes of buying one. The worst thing you can do is alienate them because you've likely lost them for a long time.

I understand those that were angered more than fanboi's who blindly support a company.

Tesla is a young company, and they have done and will do some pretty incredibly stupid things. But, they're not so young that you have to minimize your expectations.

It would be a huge disservice to Tesla not to get angry with them when they pull stupid stunts.

Tesla isn't some child who you can't get angry with, or that you have to hand hold. This isn't prison food where you can't insult the cook.

Give them hell when they raise the price of an option from $900 to $2500 when they're not clear about what changed.

Make fun of them for not being able to get Fog lights right the first time. I mean fog lights? Just how hard could that be?

Cars are about a love/hate relationship. If you don't hate some aspects of the Telsa then I seriously question whether you really know it well enough to like it for what it is.

@S4WRXTTCS - don't buy options. Base price is the same or lower. The price increase was known before, so it all just hot air.
The only misstep imo is the parking sensors are $4k ( you need the tech package ) but listed so it appears to be a $500 option.

@kleist....I don't consider it a misstep because it's norm in the car industry some options come packaged along with tech package. One option that normally comes with tech package is parking sensors.

@Kleist

Known before? It was just some rumor that no one knew exactly what it would be. In fact I thought it was started because Tesla had some early August limit as the cutoff for old pricing of the Air suspension (if you had your car on hold). There was nothing official from Tesla. I don't really care about not being warned, but I do care about constant every couple months price increases.

The parking Sensors need the wiring harness that come with the tech package. So the misstep is having a wiring harness as part of the tech package. You also can't have fog lights without the tech package.

Base price is the same, but they included the HID lamps and the HD lights from the tech package without really changing the pricing of the tech package ($250 doesn't really count). I interpreted this move as them trying to cater to more buyers by sweeting the low end. They are doing so by getting higher margins various options including options that used to be in the tech package (the interior lighting for example). While I don't like the increases I can understand them with exception to the upgraded stereo because of the lack of information.

Imagine what's going to happen in another 6 months when Tesla releases adaptive cruise control, lane keep assist, blind spot detection and who knows what else. Then 6 months after that comes the HUD and front end camera... then... will the tumult ever end? LOL

In Sydney, Australia, I can get after market color coded front or rear parking sensors FITTED for $250! That is, $500 total for front and rear. Now, in Australia, things like this are generally much more expensive than in the USA. Our labour costs are very much higher on an hourly basis.
I don't know why people are thinking factory fitted (while under construction) PDC'S at $500 is cheap? I would expect them to be far less, given that the hardware would be bulk purchased at wholesale prices. The actual fitting cost is negligible if the wiring harness is prepared, and the electronics of the vehicle equipped for it. The harness is obviously there since it was prepared for European cars, and so is the electronics. The plastic is already embossed for drilling, and the metal bumper bar has had appropriate perforations from the beginning.

Tesla is nickel and diming this option!!

@ dborn - don't forget that Tesla's factory sensors will be integrated seamlessly into the screens and interface whereas after market sensors will require the installation of some ugly interior notification unit that will take away from the car's elegance and brilliant interface. I would never opt for after market sensors unless they were a Tesla retrofit. Remember, you aren't just paying for the cost of the hardware and labor - you are also paying for the software development and continued future updates to the feature functionality, bug fixes, etc.

I doubt Tesla will ever open up its software for third party hardware manufacturers to use, but one can hope.

@dborn....factory parking sensors with tech package is industry norm especially with premium cars........nothing unusual here. Industry NORM! When you buy the tech package u r getting lots more of other staff. The parking sensor addition is only costing u 500 bucks which is integrated with the car electronic 19" control console unlike the aftermarket deal.

@ Amped. BINGO. Exactly. That's why I'd never go with after market third party PDC. Just doesn't make sense to me. Kind of like when I see Model S drivers that didn't get the Tech package with Tom Tom GPS units on their dashboard. LOL. Sure, it might work but it ain't pretty to see. (And yes I've seen that on more than 1 occasion).

I don't really care about the lane assist, adaptive cruise control, blind spot detection. I can live without those things. So it won't bother me if/when Tesla comes out with those things.

Wait, Tesla updated their screen to 19"?

...lol...

meant 17"........

Ooooo - I want the 19". Can I retrofit it? Imagine all the extra stuff we can see with a larger display. Ok, have to cancel my order and wait for the 19" - I'm sure it will be announced any day now and I can't possibly live without it.

19" too big.....not advisable....

19" screen is just a hardware upgrade and these were promised for free!

@justineet - misstep only it created the impression for a few who didn't read the fine print and assumed they can get the existing car upgraded for some thing similar to $500 dollars not realizing a big part of the cost is hidden in the tech package. With the high anticipation of the PDC I would have presented that a little more careful.
@S4WRXTTCS - it is all about margins. $1500 for the pano roof was unrealistic. What bothers me is TM is giving us much more flexibility to configure the car - my car would be $10k less today - and new options, but some folks try hard to find something wrong. The people who are complaing are the ones that want it all and yes, they have to pay a little more. TM caters to a very divers group of people... including Honda Civic owner, Prius owners, Passat, etc... but the folks that replace the Bentley cry foul.
So I am happy with the re-pricing of the options, my wifes car to be ordered just got a whole lot cheaper - good that I waited.

@kleist: Well said. The Model S may be low maintenance, but it seems that some hi-end luxury car buyers are very high maintenance indeed.

After market Sensor that displays on an iPhone App? (wireless)
That will alleviate any permanent fears of a blight on Tesla's interior.

@Kleist - I think a big part of what happened was a bunch of options were priced in a way that didn't give a lot of margin. Maybe it was a tactic on Tesla's part, or a mistake. So the last 3 -4 months have been this huge series of corrections. The corrections mainly hit the higher end folks so its not too hard to understand why they're irked.

I'm pretty sure most of the price adjustments are done. I'd really be surprised to see anything rise within the next 3 months. I think they made the adjustments they needed to make, and we can go back to talking about glitches, SW upgrades, and chargers.

High end luxury car buyers ARE high maintenance, and they SHOULD be high maintenance. For this kind of money we should be critical, but reasonably critical. Complaining that we can't get an PDC upgrade on an existing car for cheap is a bit ridiculous. However, already having an existing reservation/order and wanting to add PDC without it causing the car to rise $4K to $5K isn't so ridiculous. Complaints about 66% increase in a price of an option aren't ridiculous either.

@S4WRXTTCS - "SHOULD be high maintenance"... Really ? I have an uncle that is high maintenance... he is totally wasting his time and the time of people around him. Life is too short for that kind of waste.
Critical on what was promised and how well delivered any time. However "that kind of money" doesn't entitle you to any features you think it should have, but were not in your contract.
OK Tesla threw you a curve ball - deal with it. I get these type of curve balls at least three times a day at work and once in a while in life - simple I deal with them as fast as they come.

I think it's just wrong in the first place for anynone to expect factory parking sensors w/o the tech package......that's not the way it's done in the industry.....

Yes, but there are impulsive buyers who live in a fantasy world and do not do their due diligence...

@S4WRXTTCS: 'High Maintenance', as a term applied to people is not a compliment or something anyone should aspire to be, ever. My definition of 'high maintenance' is someone that no one wants to deal with, either personally or professionally. I suspect you have a friend/relative/acquaintance who fits this description - everything is always about them, them, them, and everything that goes wrong is always someone else's fault and it's just not fair, etc.

Part of this condition is the utter inability to recognize it in oneself, which sometimes leads to paranoia and the development of conspiracy theories. E.g., they can't find any reasonable explanations for why people don't return their calls, invite them to social engagements, or keep moving far away and not providing their new addresses.


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