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Problems with Car

Took delivery 12/18. Worked great for 5 days. Then, lots of problems. Realized the paint on the hood is scratched and has blemishes (looks terrible). My NAV doesn't work (it shows Palo Alto and I live in Chicago). The chrome door pieces for front and rear driver doors were put on incorrectly and need to be reordered. And, this week the front door handle stopped working. I now need to roll down all the windows and open this car from the inside door handle! Tesla seems overwhelmed and unable to cope with all of these issues (I read on another side that others are having paint problems)

I am so frustrated with all of these problems. Had I known about this before I made a final order I never would've purchased this car. I wish I could take this car back to them now. Be forewarned.

I will. I might also get them to look at the chrome around the rear window too. I saw someone else's car (won't say who) and their chrome was WAY out on one side. Mine is just a little off.

I had a problem that I did not notice until my first car wash when I noticed a few dings in the paint at the rear portion of the driver's side. At first I thought, "oh well it was going to happen eventually", then I looked closer and noticed that the body armor applied by TM was placed over the dings. Other than that, all else seems fine but it does raise a question about outgoing quality especially during the December to remember push.

Robioe

That's what I was afraid of. Quality control is sub par. Tesla is rushing the cars out fast which in return it might bit them. I'll wait and see till they resolve their quality control issues before I order my Model S.

Sorry to hear of problems. Seems to be the minority though and Tesla seems to be working hard to clean them up. Mine came yesterday, P85 no issues. Went through whole checklist from forum, also tested charging time, phone sync, USB music, cold weather impact, overnight charge loss, app, nav, voice commands, driving, exterior/interior, VIN verification by DS, temp plates, etc. All as good or better than suggested. Road range testing will take some weeks and I'll have the bumper bolts double checked when I have some time. Given that there are likely almost 6000 cars on the road, it's frankly surprising how few issues there are but I do look forward to a speedy resolution of anyone's open issues.

@village33 Agreed, I had expected more issues with the rapid end of year ramp up-- I remain impressed with Tesla

@Rodloew ... that's bad. Take it to the service center and let them know that you are mad by the quality. Let's know what they have to say. I know that almost everyone had a positive exprience, which is a good thing. But, that still doesn't make it right for you.

update...I submitted my issue last Friday, Ranger came onsite Monday. I was told that the manufacture defect on the hood would be potentially resolved by a collision center in MA. After telling the ranger that the cheap short cut is unacceptable I was told someone would be back in touch by end of day Monday with a solution. Its now almost Thursday and no call back.
I love my Tesla but one benefit of dealerships is if something is not satisfactory upon delivery, You return the car back to the dealership for a new one or refund. That sort of leverage demands quality.
I hope my problems and the over all quality improves quickly or this is going to be disastrous for tesla with scale of production.

Another update...
Received an email from Tesla...They are ordering a new hood for my car. Priming it at the factory and shipping it out shortly. They will paint and install at the service center after. I am happy that they ultimately decided not to cut corners and replace it properly. They also said that they will be making some adjustments to the hatch while they have my car down at the service center. I am on the path to satisfaction.

I checked, got my car delivered on February 5, and definitely don't have Mocaptain's problem!

Mocaptain, the hood of my car got the same issue, and as of today it's on the "due list", but don't know yet what will be the solution. Your feedback is a good news, as they may apply the same fix to my car.

Mocaptain, our delivery at Fremont was at the beginning of February and we had the exact same hood alignment or stamping problem on the passenger side. They offered to keep it & fix it as well as figure out why it passed their inspection. Two weeks later they delivered us the same car, fixed perfectly.


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