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40's Will Ship By May!

Repost from GB in another thread -

gblankenship | FEBRUARY 24, 2013

Hi all,

Thanks for the various notes I received about our comment in the recent shareholder letter regarding delivery timing of 40 kWh battery cars.

The confusion is my fault. When I reviewed the shareholder letter, I read the portions related to my area and not the final summary at the end. In the summary it said we would be delivering 40 kWh battery cars "later this summer." That is correct for those who place a reservation now, but not for those who already have a reservation.

40 kWh battery modules are on schedule to start phasing into battery production in March. They will work their way to the vehicle production line in April and will begin final assembly into cars by the end of April. Customer deliveries will begin at the end of April or the first half of May...not "later this summer."

Sorry for the confusion. This is a few weeks after previously stated, but not a 3 to 4 month delay as shown in the shareholder letter.

GeorgeB

This fixes it for 40's. Very good news!

Calm has been restored.

Well that is good to hear/read. After all this talk tho, I bet some 40kwh reservationists still think they deserve a discount.

cloroxbb - The situation is resolved in my mind. The whole reshuffling of the queue is still somewhat unfair, but seeing as how this is such a sensitive issue with some, I would advise against making comments like that and just call it done. Ultimately we all want to get along on this common journey. Your call.

@ChasF
Not trying to argue about it. :)
Just saying that some expectations can be unrealistic. Consider it dropped.

Only another 6-8 week delay that was previously unannounced, still unexplained and still not apologized for, and we are all rejoicing.

Don't get me wrong. I am happy too , and though I woke up this morning having decided to get a refund of my deposit, I will probably be going ahead with the purchase. But that is only because I do not want to continue to spew poison into the air, and I truly wish I had a suitable alternative to Tesla.

Astoundingly poor customer relations.

I have definitely regurgitated the Kool-Aid and won't be partaking of it again. I'm going back to lurking (at least until May).

I don't see why people are calling this good news...

From George's email in December:
"40 kWh cars will begin production in March 2013. Deliveries will begin in March/early April."

This means that the 40 kWh is delayed again for the third time!

I'm going to play it safe, and hold off on the extra mobile connectors and any additional wiring, until I see a 40 come off the line.

@mbergman "Astoundingly poor customer relations." Very true.

Even if it was a delay of a week, upper management should have passed that information on, and also should have posted a update "BEFORE" hell broke loose.

Tesla isn't exactly the only car company in the world to have long lead times for new models. When Mercedes introduces a new SL coupe, you can easily be on a waiting list for a year. And have many totally unexplained delays, and no visibility into the production process or allocation process at all. At least Tesla is keeping people informed, which can't be said for nearly any other car company that has a hot long lead time car.

The batteries will begin production then. Since they are part of the production line, by definition, the 40kWh cars will begin production in March. There was never a commitment, AFAIK, IIRC, to DELIVER 40s in March, or complete them. "Begin" means what it says.

Correction: the previous latest (!) commitment was to "begin" production in March.

Perfect execution rarely happens in the real world, especially in technology, but getting your car in May sure beats the heck out of September.

If you ordered a 40, you get your car soon, and at the 40's lower price, as you ordered.

Missteps? Yeah, but GB was contrite. Now it's onward and upward, and focusing on getting it done.

Would love to hear from folks in May when start they driving their new toys. I expect they'll be giddy.

Yes, dawn of the Age of Supercommuters!

Wait, Mark K., you don't have a reservation for a 40? Do you have a reservation at all?

If the situation arises in which a thread such as this is needed again, It would be a really good idea if it would be marked as private, and that those that aren't be ignored by those with a personal stake in the outcome.

That may go a long way towards not having to deal with self-appointed spokesmen and those whose only valuable contribution is that of a human spell checker. Okay, maybe "valuable" is not entirely accurate.

mbergman - yes I have a res for a 40, and a P85. (Actually I have one more res too, as a surprise for someone who deserves it).

We are getting two in our family. My wife's 40 will be her daily driver, and the P85 is for fun and road trips. My current daily driver is an MB SL.

My suggestions to accommodate MVPA holders were to help them, and would not benefit me personally.

I was more interested in defending principle, those folks who trusted TM, and ultimately TM's public goodwill.

I agree that it's better to discuss issues like this in private, but other public threads were already started before I jumped in, so I thought whatever could be done to fix it should be available to the public too. That way prospective buyers could see how those issues raised were resolved.

I'm sorry you regard me as a self-appointed spokesperson, who adds no value. I simply spoke out as a matter of principle. I didn't think things were fair for 40 MVPA holders, and thought points needed to be said.

On balance, I would hope my observations did you and others some good. That is for you to decide.

@Mark K,

Mark, I'm real sure that the last sentence was not intended for you.

@Mark K,

Thanks for your leadership in this discussion. I have no problem with "self-appointed spokespersons," who engage users and extend the conversation about real issues. We shouldn't quell the useful to silence the useless.

Thanks Chuck, very kind of you to say so. On the whole, there are wonderful people in this group.

Thanks defmonk, your constructive words manifest what's so true about the spirit of this community.

Sorry, Mark K., I'm just a bit testy lately. I had the impression from your last post referring to 40's reporting back when "they" get their new toys as an indication that you didn't have a reservation. As I had stated once before, somewhere, I did, and do, appreciate your efforts. Was just concerned, apparently without reason, that someone without a personal stake in the issue was attempting to guide the discussion. My apologies.

And there is only one human spell checker that frequents this forum, and you are definitely not him.

Breaking news: Near Riot averted after BMW says it will delay a month delivering the new 3-series....

Nah..... just kidding. Nobody cares about getting another ICE car.

Very kind of you to say, mbergman, I'm grateful. No offense was taken. I do have empathy for how you felt.

As there isn't really an alternative just yet, I guess I will hang on a little longer.

I was doing some research on other electric cars this weekend and found it interesting that on SF Bay area Craig's list someone is selling a 60KWh right off the assembly line. Also there are already used 85s for-sale used locally and on ebay.

I do agree with @mbergman that future "pitchfork and torch" type threads need to be made private.

I would also like to point out that GB made an inadvertent error and apologized for the misunderstanding but we had a few people involved in this discussion who took that error, ran with it, made wild assumptions and jumped to conclusions. Their very public statements regarding Tesla's intent to produce the 40s were ugly. I haven't seen any of those people apologize for being completely wrong.

Crow - a great way to move forward is to rise above criticism of those who may regret their remarks.

What matters is that the 40 is on its way, and I think its drivers will be thrilled with it.

Mark - I think when people step way over the line and know they are wrong they should acknowledge it. It's not really that hard. It's the right thing to do. But while we are on the subject of handing out unsolicited advice, here is mine specifically for you. Your tone is condescending although I am sure you think you are being helpful. You should watch that tendency of yours.

I am sorry it made you feel that way Crow. No condescension was intended. When a wise friend taught me that truth, I wasn't angry with him. This wasn't advice to you, just a suggestion for the tone of our collective discussion.

Because it is clear that your heart is with seeing TM win, I would be happy if you simply saw it for how it might help that aim.

Anyway, you are certainly entitled to ignore my observations.

My uselessness has been silenced thus far, but I can resist no longer, so I must repsond.
The entertainment value of this thread surpasses last night's Oscars. So much judgment among the self-appointed rank and remaining file!
I'm a 4o kwh reservasionsit since this past December. I perceive Mr. Blankenship's apology as somewhat heartfelt and delivery estimate as cautiously optomistic - not iron clad. Hoping for an end of May delivery. And hoping for a realisitc avg. of 150 miles of range.

Much appreciated levity George! I think the EPA numbers will scale pretty linearly.

Hi All,
Just wanted to chime in since there's not enough positive feedback from owners... I just picked up my 60kwh this weekend and wanted to remind everyone on this thread why you all are reservation holders. My experience with the S has been spectacular! The car is everything you've read and dreamed about. The performance, handling, technology is incredible and I gave up an Audi S4. . I just had my Nema 14-50 outlet installed today by solar city and it works great. So don't be discouraged by some of the growing pains. Yes, Tesla can do a better job communicating and managing customers from order to delivery, but keep in mind the challenges they are overcoming to bring you the greatest automobile ever created. This will improve over time. We should be here to support Tesla and the companies endeavors because we all will benefit from their innovation and hard work. There are too many critics, cynics and naysayers out there. Be patient! It is worth the wait.


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