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TIPS, TRICKS AND TROUBLESHOOTING THREAD (Ignore at your peril.)

A Minute to Learn, A Lifetime to Master such is the Model S.
Here you'll find stuff to help you get everything you can out of your Model S driving experience.
Some of the smartest people on the planet have contributed their time and knowledge to help you enjoy your car. Their collected wisdom is here for your perusal.
Check back often, new info is always being added and old info is always being updated.
Just like the car keeps getting better, so does this information.
NEW INFO DATED AND IN BOLD ITALIC


USING THIS FORUM
ORDERING AND DELIVERY
CHARGING AND RANGE
OPERATIONS AND TROUBLESHOOTING
SERVICE VS WARRANTY
RECOMMENDED READING
INFO ON MAKING SUGGESTIONS
UPDATES AND IMPROVEMENTS

Using The Forum

To SEARCH click here www.volkerize.com (created by nickjhowe.)

When returning to a thread, click on the "new" in the Replies column to skip to your unread posts.

Owners and reservation holders can start Private threads accessible only by same. To make a thread Private choose Private under Visibility. Editing the original post reverts it to Public unless you make it Private again.

If you can't access Private threads (You would see the Clubs at the bottom of the main forum page) call Ownership (877-798-3752). They'll hook you up.

EDITING and DELETING is only available to the original poster and the original post. To DELETE a thread, open the "Forum" drop down menu, select NONE SELECTED then hit SUBMIT.

To change username: My Tesla > My Profile > Username > Save
Do NOT change your email in the email field, only the username.

To include pictures in a post follow these instructions:
Post image on a site like flickr or imageshack.
Display the image in full, and rt-click on it (avoid dropbox).
Select Copy Image Location, and insert the URL in this HTML:
<img src="URL" width="600">

SC=Supercharger
SC=Service Center
SC=South Carolina
SscC=Supercharger in a Service Center (coined by tesla.mahedy)
Context helps

For an excellent example of how to post a problem that gets lots of on-point help read this thread started by crmohler: http://www.teslamotors.com/forum/forums/sudden-deceleration-episode-toda...

Ordering and Delivery

The Tesla Model S is a different kind of "premium" automobile. Many creature comforts and assists are not available at this time: adaptive cruise control, lane departure warning, blind spot warning, speed warning, grab handles, lighted vanity mirrors, adjustable seat belts and some others. But, for the money, you get the most technologically advanced automobile ever made; one that defies labels. Take it for what it is.

After ordering go to the top of this page and click on BUY and then WHAT TO EXPECT. The timeline from ordering until delivery is clearly laid out.

VIN assignment is unpredictable. However, you will get it in plenty of time.

Here's the link to the Owner's Manual: https://www.teslamotors.com/sites/default/files/blog_attachments/model_s...

Taking delivery soon? Take along the Delivery Checklist. It is a very valuable resource: http://www.teslamotors.com/forum/forums/delivery-checklist-and-owners-gu... (Created by nickjhowe)

60? 85? P? +? Consensus is to buy what you can afford. Regrets are mostly from those who didn't stretch.

Air or Coil? Sound or Standard? It's like Vanilla or Chocolate. For softest ride: 19" + Air.
For an in-depth discussion of Air vs. Coil go here: http://www.teslamotors.com/forum/forums/air-vs-standard-suspension-i-kno...

Charging and Range

Road trip charging resources: http://www.teslamotors.com/forum/forums/beyond-superchargers-road-trippi...

Experiment with travel conditions and range at www.evtripper.com

NEW 7/17/14 Excellent Mapping Tool Using Superchargers by blueshift here; http://www.teslamotors.com/forum/forums/enhanced-supercharger-map-zoom-c...

For a discussion about charger options at the workplace go here:
http://www.teslamotors.com/forum/forums/getting-new-outlet-work-charging...

To get a Supercharger where you want one go here: http://teslafactory.wufoo.com/forms/supercharging/

Supercharger location reviews by owners can be found here: http://www.teslamotors.com/forum/forums/supercharger-tips-and-reviews

Recommended level of charge is between 50%-62%. Only max charge when absolutely necessary. Do not go below 10 Miles To Go unless necessary. Always keep car plugged in when not in use when possible. Many discussion threads on this topic.

Great resource on plugs and adapters by shop found here: http://cosmacelf.net/Home%20Made%20Adapters.pdf

ICE (Internal Combustion Engine) cars sometimes block EV (Electric Vehicle) charging spots.
BEV (Battery Electric Vehicle) cars sometimes use charging spots as parking spots.

For EV etiquette go here: http://www.plugincars.com/eight-rules-electric-vehicle-etiquette-127513....

For Local Electric Vehicle Incentives look here: http://www.teslamotors.com/forum/forums/us-state-and-ca-provincial-ev-in...

For an explanation about kWh and Wh/mile go here http://www.teslamotors.com/forum/forums/kwh-whmile-explanation

If you find yourself forgetting to close the charge port door try this: Pull out the adapter with your left hand and close the port with your right. It's a more natural motion.

If your UMC is plugged in and there's no green light try pressing the reset button on the back of the box.

Operations and Troubleshooting

Have a problem after delivery? Call Ownership (877-798-3752) and also post it.

Restarting solves many problems. If gremlins appear, press and hold both scroll wheels for 10 seconds to reset MCU (Can be done in motion).

To reset the dash hold both buttons above scroll wheel. CAUTION: resetting the dash in motion can be hazardous. Steering Mode may change, alert sounds will mute, speedometer will be blank.

For latest info on software rollouts go here: http://www.teslamotors.com/forum/forums/firmware-59-511-change-log?page=...

After any software installation do a scroll wheel reboot and a top button reboot.

NEW 7/28/14 Slacker problems? Try this: http://www.teslamotors.com/en_GB/forum/forums/how-reset-your-slacker-rad...

Energy Savings Mode is the only toggle for sleep modes. If you have sleep mode on, after so many hours of inactivity, the car will enter deep sleep.

If car won't wake up press on brake, hard, and do the scroll wheel thing.

The brake lights illuminate during regenerative braking. The amount of regen needed to trigger the brake lights is not exact, but if your car is slowing "as if" you pressed the brake the lights will illuminate. You can check this at night through the rear view camera or hit the battery icon. The lights on the representation reflect the lights that are on in the car.

Test Brakes After Rain or Wash: Many have found wet brakes and wet conditions lead to poor brake response when starting out. Consensus is to brake hard twice to condition rotors.

21" tires have had wear issues. Read lolachampcar's excellent survey on what you can expect: http://www.teslamotors.com/forum/forums/21-tire-wear-experience-survey?p...

Blind Spot Elimination can be achieved by adjusting your rear view mirrors like this: http://www.wikihow.com/Set-Rear%E2%80%90View-Mirrors-to-Eliminate-Blind-...

Forget about hands at 10 and 2. Put your hands at 9 and 3 and you'll have the directional lever at your fingertips.

Avoid the dreaded frunk crease. Close the frunk as shown on Page 11 of the Owner's Manual. Tesla's recommended procedure has changed since making the walk-through instructional video.

Door handles will NOT auto present after 24 hours of inactivity. Also, cell phones can interfere with fob to car communication. Don't keep them in the same pocket.

Preheating the car in frigid temps is essential for windows and doors. Allow 15-20 minutes before departure.

Orange dotted lines on your speedometer are due to limited charging capability (regen) or limited power output (go). This can be because of a cold or full battery for the former, and cold or a low battery for the latter.

For cool web screens such as a 007 Control Panel, go to www.teslatuner.com. For a really nice Tesla themed clock go to http://dash.time4tesla.com

For an explanation as to why there are no Rear Guidelines read ir's explanation halfway down in this thread: http://www.teslamotors.com/forum/forums/rear-guideline-capability

Try this Browser at www.quicktesla.com

NEW 7/15/14 When staying at a hotel/motel where there isn't a good cell signal, connect your MS to the WiFi if possible. This way your app will still work.(mireille&conan)

NEW 7/22/14 For those with back issues or that get a stiff back after long rides, consider this suggestion. Increase the lumbar "out" and turn your seat heater on 3, whether or not you have cold A/C in your face. It helps! (NKYTA)

Complain vertically. First initial+last name @teslamotors.com will get you everyone but Elon. (ElonMuskOffice@teslamotors.com) And be persistent. Upper management wants you to be completely satisfied.

There is no spare tire. SEARCH for solutions.

SERVICE VS WARRANTY

The car comes with a 4 year 50,000 mile warranty. An extended warranty (ESA) is available to purchase up to 30 days AFTER your initial warranty expires.

The SERVICE plan, if you pre-purchase it, gets you 4 annual services for $1900. The mileage is not a factor with the service plan but you have to use the service plan once a calendar year or lose it. If you don't pre-purchase it a comparable service visit will cost $600.00. It is not necessary to have an annual service to keep the warranty in force.

Here's an idea of what's involved in an annual service as posted by jordan_richard "To summarize, they essentially take the car apart and inspect all the nuts bolts and replace if any corrosion is spotted. They actually make recordings of the sound from the various pumps and upload it to the data base in Freemont, for comparison. The list goes on and on. If something does need replacing it gets replaced, but the service is still $600. In other words, it's an extensive inspection but they don't call you afterwards and say we found this and that and it will cost "X" more to fix it."

Highly Recommended Reading

http://www.teslaccessories.com/products/owning-model-s-by-nick-howe-book... "Owning Model S" by Nick J. Howe
http://teslatap.com/books/ "Tesla Model S - Best Car Ever!" by Frank van Gilluwe and Kim Rogers

Got an Idea?

Post it here: www.teslatap.com

Software Suggestions from owners are voted on here:
http://www.teslamotors.com/forum/forums/prioritized-software-enhancement... (Created by Rod and Barbara)

Also read this: http://www.teslamotors.com/forum/forums/suggesting-new-features-and-why-...

Lots of great stuff here: www.teslamotorsclub.com

NEW QnA site with SEARCH http://owningmodels.com/qna/ developed by nickjhowe.

For a look at the progress Tesla Motors (TM) has made on improvements take a look at the punch list started in July 2012 by ddruz: http://www.teslamotors.com/forum/forums/punch-list?page=25

Tesla built a car not a perpetual motion machine. Solar panels, wind turbines and super magnets are not going to change that.

Updates, New Products, Announcements, Fulfillments

All of these are "coming soon." (For those of you not immersed in the Tesla universe "soon" can best be defined as that time in the future a nanosecond before pigs fly or hell freezes over. One noted poster explained it thusly: a month to Elon is like two months here on Earth.)

Pleaae note that members of this Forum are not privy to ANY time frames of ANY changes to ANY part of Tesla's production.

If You Need Any More Convincing

http://youtu.be/D_UV08thMyI

http://youtu.be/KKbRAazkiWc

I will take suggestions and edit as necessary.

Shiny and new, thanks @JT!

@NKYTA No, please, allow me to be the one thanking you. :-)

Blushes

Get a room already. Jumping off the bump wagon...

Good night from the east coast. Thnaks for stopping by to read the thread and get some info/questions answered.

DANG: Thnaks is thanks.....my morning coffee has long since worn off

Getting too low. Up you go!

Too late.
But not early enough for a bump.

Good morning. Enjoy reading and sharing the information from/on this thread.

top

morn'

My S seat's give me a melvin, I think Elon should confront this problem personally, so it doesn't hurt future sales.

Ahh! This is NOT the ignore thread, what are you doing on page 2? Up you go.

What's a "melvin"?

NKYTA. I hate to answer that in a public forum.

@NKYTA
besides, what's a rockstar goat?

NKYTA. Melvins are bad, but my poor wife gets a seymore every time she drives it. Like the frunk crease, Elon needs to step and investigate this matter thoroughly.

Thanks for looking at the information in this thread. There are a group of us that try to keep this as close to the top of the first page as possible to try to get you the information you might find helpful. Many questions are already answered here. It helps keep the thread count down and your repeat question from not getting answered.

Constructive suggestions are always integrated.

up up but not away!

Good morning EST bump.

@Bighorn, you are a rockstar. A "bighorn" is a goat.

Morn' all. Welcome new folks.

Up.

Yours truly.

.

@NKYTA
Around here, they're sheep--not that I'm bragging:)

@Bighorn, where are the pictures of them running around Wyoming mountains like they show at Le Tour de France?

Er, bump.

Uh no page 2.

Hey, am I the only one who cares about this thread?
:-)

heh


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