- The first step in the Tesla ownership experience is designing your vehicle. Shortly after designing a vehicle, customers are invited to place a deposit. Once the deposit is received, customers have two weeks to change their design before the design is locked and our production team begins sourcing parts.
- Deposits are fully refundable and payments vary by country: $2,500 USD and $2,500 CAD.
- Tesla vehicles are designed and built to meet the unique requirements of each market which may result in physical differences from country to country as required by law. Customers should order Model S in the market they intend to register and drive their vehicle. Exporting cars into different markets is not supported by Tesla Motors.
- The current time between order and delivery for a Model S is as follows: 3 months for 60 kWh and 85 kWh; 2 months for Performance 85 kWh.
- At the base price of $62,400, including the $7,500 Federal Tax Credit, Model S comes equipped with a 60 kWh battery, 19” wheels, black textile and synthetic leather interior, 17” touchscreen, seven speaker sound system with AM/FM/HD radio, mobile connector, and a J1772 charging adapter.
- To qualify for the Federal Tax Credit, you must purchase Model S new for your use, not for resale. The credit is applied when you file your annual taxes with qualification contingent upon your adjusted gross income. We recommend speaking with a tax professional for further details.
- Model S has insurance premiums consistent with other cars in its class.
- Financing rates are determined by the financial institution and are based on individual credit history. Learn more about the true cost of ownership.
- Model S is designed and built in California, USA.
- Approximately 20,000 cars will be produced in 2013.
- North American deliveries began in 2012.
- Delivery dates are approximated during the final production stages and customers are notified via email at one month and two weeks from delivery.
- Tesla offers two options for service: bring your Model S to one of our Tesla Service Centers, or a Tesla Ranger will come to you for an added fee.
- Owning a Model S is different from gasoline powered vehicles. There’s no gas required and service is minimal. The annual service fee covers an annual inspection, replacement parts like brake pads and windshield wipers, 24 hour roadside assistance, system monitoring, remote diagnostics, software updates, and new features sent through the 17” touchscreen.
- Compared to a vehicle like the BMW 535i, Model S will save its owners approximately $8,000 over five years in fuel costs alone.
- VIN (vehicle identification number) is a unique identifier assigned to each car. Owners can access their VIN number in My Tesla. Prior to delivery, VINs are shown in the delivery dashboard and are available by email or by calling our Customer Experience Team (877) 798-3752.
- Model S rarely needs new brake pads because it is equipped with regenerative braking, which uses the driver inverter to slow the car while recapturing energy.
- Model S does not use gasoline.
- Model S is engineered to perform in both hot and cold climates.
- Model S is a rear wheel drive vehicle.
- Model S Performance accelerates to 60 mph in 4.2 seconds and features unique exterior accents as well as a custom interior.
- Model S Signature and Model S Signature Performance vehicles are no longer available in North America.
- Model S is equipped with eight airbags.
- Model S is child-seat ready. It features the LATCH (Lower Anchors and Tethers for Children) System that eliminates the use of seat belts to secure child safety seats. There are two LATCH System anchors in the second row seats.
- Model S is engineered with the intent to achieve 2013 five-star NHTSA safety ratings. Final safety data is not yet available.
- 17” Touchscreen connectivity packages will be available soon.
- Model S comes with a 4 year or 50,000 mile (whichever comes first) new vehicle limited warranty.
- An additional warranty covers the battery and varies by capacity. The 60 kWh battery is covered for 8 years or 125,000 miles, whichever comes first. The largest battery, 85 kWh, is covered for eight years and unlimited miles.
- Tesla uses automotive-grade, Lithium-ion battery technology. These batteries do not suffer from “memory effect.”
- Tesla offers two batteries, each with a different energy capacity and range. Energy storage is denoted by kilowatt hours (kWh) and are as follows for our batteries: 60 kWh and 85 kWh. Travelling at a constant speed of 55 mph, these kWh figures translate to 206 and 265 miles of range per the EPA five-cycle test. Learn more about range.
- As energy storage capacity increases, so does the total power. This results in quicker acceleration.
- While technically possible to upgrade to a larger battery, we recommend configuring your Model S with the battery that meets both your present and future needs.
- Battery lifetime is affected by both age and the total amount of energy it delivers over time. The Tesla battery is optimized for nightly charging. Frequently charging to the standard charge level (approximately 90%) enhances the longevity of your battery.
- The Model S battery will not lose a significant amount of charge when parked for long periods of time. For example, Model S owners can park at the airport without plugging in.
- Accessory use does not have a dramatic impact on driving range. Range fluctuates based on vehicle speed, driving style, and road conditions. Holding these factors constant, using higher consumption accessories like climate control will reduce range approximately five to ten percent. Learn more about range.
- Model S is designed to regenerate charge when decelerating or driving downhill.
- A Battery Replacement Option will be available for purchase soon. The option allows you to pre-purchase a new battery to be installed after eight years for a fixed price: $10,000 for 60 kWh batteries and $12,000 for 85 kWh batteries.
- Kilowatts (kW) are a unit of power that measures instantaneous energy transfer. Kilowatt hours (kWh) are a unit of energy that measures power (kW) over time (hours). 1 kWh is equal to operating a device that consumes 1000 watts (1 kW) for one hour.
- Tesla uses kWh to denote battery storage and kW to denote rate of charge. Learn more about charging.
- Model S plugs into any standard outlet. 240 volt outlets, like the ones used to power a dryer, charge Model S more quickly than a standard 110 volt outlet.
- The charge port is hidden in the driver's side taillight.
- The cord used to plug your Model S into a power source is called a Connector, not a Charger. The Charger is on-board the car. Model S can be equipped with a Single Charger (10 kW) or Twin Chargers (20 kW). Twin Chargers charge Model S faster than a Single Charger if the power source is high enough.
- The Mobile Connector comes standard with two outlet adapters: one for a standard 110 volt outlet and one for a 240 volt outlet. You may purchase additional adapters at any time. If you’re not sure which 240 volt outlet to select, we recommend a NEMA 14-50; it provides more power than other 240 volt outlets.
- Model S also comes with a J1772 adapter to be used with public charging stations.
- A High Power Wall Connector can be installed on a 240 volt circuit and combined with Twin Chargers, which supply twice as much power to Model S as a Single Charger.
- We recommend outfitting your garage with a 240 volt outlet or a High Power Wall Connector before your Model S arrives. You’ll need the help of an electrician. Download a summary sheet:
240 Volt Outlet Summary Sheet
High Power Wall Connector Summary Sheet
- Tesla recommends charging Model S each night or when convenient to maintain optimum driving range and battery health. If you go on vacation, plug in your Model S before you leave.
- Many utilities offer low rates for off-peak energy usage. If you plan to charge at night, we recommend speaking with your utility company about your options.
- If you’re interested in installing a home solar system to charge your Tesla, we recommend working with a local solar installer to develop and install a system that supports your total daily energy demand. Assume average energy usage per mile is approximately 330 Wh/mile (206 Wh/km). Learn more about residential solar installations from our friends at SolarCity. Learn more at SolarCity.com
- Tesla Superchargers are a free outdoor network of charging stations strategically placed on well-traveled corridors to enable charging on the go. Unlike the High Powered Wall Connector, Supercharging does not require twin chargers onboard to charge at maximum rate. Learn more about Supercharging
- Tesla Superchargers are compatible only with Model S. They do not work with other EVs.
- Evercharge is a company that helps condo owners work with their home owners association (HOA) to install public charging stations compatible with the J1772 adapter. Learn more at evercharge.net
- Recargo is a mobile application for finding public charging stations. Learn more at recargo.com