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Sound System Issues

So I received my Model S Sig (VIN 651) on Tuesday night and for all of you who are still waiting.... Be patient and it will pay off. The car is a gorgeous beast of a machine and will knock your socks off beauty and performance wise. As much as I am in love with the car, I am distraught at the quality of the sound system. I am currently fiddling with the equalizer/ fade to get the best out of it, but the sound seems thin at best. Honestly, my 2010 Prius V has a better quality stereo. I hope I can dial it in to where it sounds better. Many of you may not listen to AM stations, but my local sports station sounds horrible and has a lot of buzzing, and it cuts out when going under even the smallest of overpasses. The bluetooth connection with my IPhone 5 is terrible. It is constantly loosing connection while streaming music and calls over bluetooth. I helps a LITTLE bit to put the phone in the cubby under the screen, but I would consider it a failure in terms of satisfaction as compared to other manufacturer's offerings. If anybody has any ideas, please help me out.

Thank you DennisM. Let's hope 4.1 puts this to bed.

@rd2 - can you tell us your software rev. level please?

Yes, I only have 4.0 right now, so hopefully, 4.1 will resolve some of these issues. Thanks for the feedback!

@rd2 - here's to hoping! If you would, please let us know if that helps.

iphone 5 with latest ios 6.0.2 working just fine on my car running v4.1.

@Getting Amped,

I noted this in another thread, but my iPhone works great over Bluetooth, not only for phone conversations, but for any sound that would ordinarily be pumped out of the iPhone's internal speakers. So, for example, I can get audible turn-by-turn navigation directions using the new Google Maps app. My Rhapsody music service sounds great over the car's speakers, and I get play-pause-skip controls on the touch screen, as well as album art. Etc.

DouglasR - what software version are you running, 4.1??

BTW - my BT problems persist and no 4.1 update for me yet. THe call dropping is getting to be more and more frequent. Probably 50% of my call (incoming and outgoing) are completely dropping my BT iPhone connection and I either lose the call, or I hurriedly switch the iPhone to take the call on my phone.

If I'm not quick enough to do that, the car reestablishes the BT connection, and that is awkward as the audio suddenly switches back on in the car, and the caller is completely confused.

Tesla PLEASE FIX THIS!!

I have read that further rollout of 4.1 is on hold because of problems with the car not starting up properly from sleep mode. Anyone know more about this?

@rd2, I have 4.1, but as far as I can recall, the BT has worked fine since the beginning. The album art on Rhapsody may have been implemented with 4.0, but I can't be sure.

iPhone in pocket: problems.
iPhone on shelf under 17" screen: no problems.

This might be an issue with only certain iphones. My iphone 5 pairs superfast and i can play all media and stream Bloomberg radio, etc. But when music is streamed from my gf's iphone 5 it keeps skipping and breaking up.
I have an android phone with the latest OS and that can't stream certain apps like Bloomberg radio. For some odd reason.

Anyone "successfully" paired any Motorola "Droid" or other Android powered device?

No problems with my HTC Evo 4G LTE. Phone and Music work fine. As an aside - the Tesla App is now out on Android.

Superliner
Paired my Droid with no problems.
My wifes clam shell Samsung has not paired yet after many tries. Don't know why.

paired Galaxy S3 no problem

The player needs a lot of upgrades. Art needs to enlarge if touched. Need AIFF lossless file comparability. Better ability to create playlists. Where is Pandora, Rhapsody and the ability to download directly to and play from hard drive. Love the car but the "tech pack"is weak as far as stereo and player goes. I think some of us hoped for a lot more.

I bumping this thread because TM needs to address the lack of Surround Sound in the Model S. After three weeks of driving I love my S like no other car I've owned, but I implore TM to update the Studio Sound system (and standard system for that matter) to have Simulated Surround Sound!

The Studio Sound system sounds like a nice car stereo from 1985! It's front biased and two-dimensional - left and right.

TM: nobody plays source material that is encoded for Dolby 7.1 playback unless they're listening to the soundtrack from (insert recent movie here). We need digital signal processing that simulates surround sound from stereo sources. These guys figured that out in the 20th Century! http://www.dolby.com/us/en/consumer/technology/home-theater/dolby-pro-lo....

TM: The vast majority of us owners listen to stereo sources, not Dolby 7.1 sources. Please give us Dolby Pro Logic IIx so we're not stuck in 1985, ok?

I was wondering if I have an audio problem specific to a component in my car. I have to have the fade 80% to 90% to the rear for most music. Dolby makes things sound even worse.

I listen to lots of music that was recorded for 5.1 surround trying to listen to that with the sound sytem is even more frustrating than stereo.

I haven't had the time to take it in to service to get analyzed but it is definitely an outstanding issue that tops my due list.

@Captain_Zap - I wasn't aware that Dolby 5.1 or 7.1 source material sounded bad also - shoot. I just assumed those sources sounded fine. Having to set the fader to 80%-90% rear is bad as you know; most of the expensive speakers are up front.

I'm actually fine with the quality of the speakers themselves (at least the front), it's just that I've become accustomed to simulated surround sound in my other cars. This issue has been talked about ad nauseam, but it needs some resolution.

Ephraim, thanks for starting the thread.
As for problems with AM reception, the postings seemed to have veered away from the issue.
I posted the message below on another thread and am reposting it here because the only suggestion I got was to find out if my AM stations are available on Tracker,etc. My position: In my high-end car I should not have to subscribe to a separate service in order to hear a 50,000 watt strong station free from static and underpass fading.
##########################
My 60KWH silver/black S-Car has met my expectations and I'm enjoying the impromptu tour groups that gather, even at the Senior Center.
Charging is simple and fast in my garage, the acceleration is remarkable (former car: Civic Hybrid) and storage is ample.

The not-so-good news is the radio reception. Unlike the 20-somethings at Tesla who decided no one listens to AM anymore, I have talk radio on whenever I drive. One 50,000 watt station in LA has just enough power to overcome the S-radio's deficiencies, but the other stations have no chance. The radio in the Civic ($24K SRP)pulled in LA stations throughout Orange County down to San Diego. S-Car ($72K N-NRP*)radio is staticky and weak on the same stations.
I don't expect sympathy from the smartphone/sattelite/USB set, but I'd like to bring up my problem to TMC, so my question is: Anyone else bothered by an inferior radio in such a superior vehicle?
AJC

*Non-Negotiable Retail Price

Does the Civic have an antenna sticking up from the fender/frame?

just got my SP85 a week ago....i've noticed am reception not nearly as good as my other cars....also....electrical interference picked up when accelerating...?? radio not shielded adequately....or may be two separate problems..

(cross-posted to reach a wider audience and dispel some myths)

Alright everyone, I've asked some very clear specific questions about the Dolby Surround features to ownership and here's the definitive answers from Tesla. Specifically, see the last question and answer. Perhaps that accounts for much of the confusion here.

Q: Both the car and website simply reference "Dolby Surround". Specifically, what Dolby mode(s) are implemented? Dolby Digital? Dolby TruHD? Dolby ProLogic? Dolby ProLogic II? Dolby ProLogic IIx?

A: Model S with the Ultra High Fidelity Sound package features Dolby ProLogic IIx.

Q: If one of the Dolby ProLogic II types, do you implement the Movie or Music mode?

A: Model S uses Music mode as a bases, but [our] ProLogic IIx is specifically tuned to Model S. In fact, we have different tuning with or without the panoramic roof.

Q: Some people are asserting that they've been told by service that they need specifically encoded multi-channel audio sources in Dolby Digital 7.1 and that the Dolby Surround ON setting is only useful in those scenarios. Is that true?

A: This is not true. The purpose of ProLogic IIx is to convert 2 channel sources into multichannel sources. There is no need for the customer to provide multichannel media. That said, Dolby is not available with AM, FM, or XM sources, which is displayed in the vehicle.


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