You know what they say about assumptions; they make an a** out of – well at least me….
My primary concern about the Model S warranty was the battery so that is what I asked about. Good, an 8 year unlimited mile warranty on the 85kw pack. Ok, is it pro-rated like a car’s lead acid battery or is it an outright fix or replace. I was told it was outright. I’m happy. I can keep the car for four years and the secondary market is assured there are another four years of warranty on the single most concerning element.
So, I saw the service blog post and started to read. Huh, Tesla is selling service plans covering consumables (apart from tires) and an annual inspection (also seems needed to “enable” the software update function on the car) for XYZ. I thought, that will be nice. When my factory warranty runs out, I can extend it with Tesla and now one of these aftermarket warranty companies. Sweet! Not remembering what the factory warranty was apart from the battery, I went back to the Model S page to see what the standard warranty is. I did not see anything about warranty apart from the battery.
This begs the question of what is the standard warranty on the Model S? Are you really on your own when you buy the car if, within the first thirty days, you do not purchase a warranty plan? Nah, there is no way they did this; not if they are competing against the likes of BMW (my five series is something like 4 years 50k miles all but tires included), Audi and MB. They surely would have bumped the price by $2,400 and included four years of on site or service center service. There is no way they would be charging for something that goes wrong in 35 days of getting the car.
Can someone shed some light on this subject? I’m certain there is a page somewhere where Tesla describes their warranty which is certainly as brilliant and well thought out as the rest of the car.
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