Personal Information That We May Collect
We may collect personal information in a variety of ways, including:
- Through the Services: We may collect personal information through our websites, software applications, social media pages, e-mail messages, or other digital services (the "Services"), e.g., when you sign up for a newsletter or make a purchase.
- From other sources: We may receive your personal information from other sources, such as public databases, joint marketing partners, and social media platforms.
- My Tesla: Customers who purchase a Tesla vehicle will receive a My Tesla account, which is hosted on our website. We may collect and process the following types of data for your My Tesla account that you elect to provide to us: your customer registration information; the status of your vehicle order; warranty and other documentation for your vehicle; and general information about your vehicle (including vehicle identification number, service plan information, connectivity package, and other personalized details such as Internet radio account information), insurance forms, driver’s licenses, and financing agreements.
- Telematics Log Data: To improve our vehicles and services for you, we collect certain telematics data regarding the performance, usage, operation, and condition of your Tesla vehicle, including the following: vehicle identification number, speed information, odometer readings, battery use management information, battery charging history, electrical system functions, software version information, infotainment system data, safety‐related data (including information regarding the vehicle’s SRS systems, brakes, security, e‐brake), and other data to assist in identifying and analyzing the performance of the vehicle. We may collect such information either in person (e.g., during a service appointment) or via remote access.
- Remote vehicle analysis: We may be able to dynamically connect to your Tesla vehicle to diagnose and resolve issues with it, and this process may result in access to personal settings in the vehicle (such as contacts, browsing history, navigation history, and radio listening history). This dynamic connection also enables us to view the current location of your vehicle, but such access is restricted to a limited number of personnel within Tesla.
- Other vehicle data: In order to help improve our products and services, we may collect and store data about accidents involving your Tesla vehicle (such as air bag deployment) and the following types of data: data about remote services (such as remote lock/unlock, start/stop charge, and honk-the-horn commands); a data report to confirm that your vehicle is online together with information about the current software version and certain telematics data; data about any issues that could materially impair operation of your vehicle; data about any safety‐critical issues; and data about each software and firmware update. We may collect such information either in person (e.g., during a service appointment) or via remote access.
- Service history: We collect and process data about the service history of each Tesla vehicle, including the customer’s name, vehicle identification number, repair history, any outstanding recalls, any bills due, any customer complaints, and any other information related to its service history.
- Charging station information: We collect information regarding the charge rate and charging stations used by you (including outlets) in order to analyze which charging stations are being utilized, how long and efficient battery charges are, and where additional charging stations are needed.
- Offline: We may collect personal information from you offline, such as when you visit a Tesla store or repair facility, attend one of our tradeshows, sign up for a test drive, place an order over the phone, or contact our customer services or sales department.
How We May Use Personal Information
We control access to personal information, including taking steps to restrict access to personal information to individuals within Tesla who need such information to perform their jobs and are bound by enforceable confidentiality obligations. We may use personal information for a variety of reasons, such as those listed below:
- To respond to your inquiries and fulfill your requests, such as to send you newsletters or product information, vehicle information alerts, or brochures.
- To set up, evaluate, and provide feedback regarding a test drive.
- To complete and fulfill your purchase, for example, to process your payments, have your order delivered to you, communicate with you regarding your purchase, and provide you with related customer service.
- To provide service to your Tesla vehicle, including to contact you with service recommendations and to deliver over-the-air updates to your vehicle.
- To advise you of important safety-related information.
- To send administrative information to you, for example, information regarding the Services and changes to our terms, conditions, and policies.
- To monitor your Tesla vehicle’s performance and provide services related to your vehicle.
- To present products and offers tailored to you and to enhance our lists with information from other sources.
- To allow you to participate in contests and similar promotions and to administer these activities.
- To facilitate social sharing and communications functionality.
- For our business purposes, such as: data analysis; audits; fraud monitoring and prevention; developing new products and services; enhancing, improving, or modifying our products and services, including our vehicles, vehicle technology, and related services; identifying usage trends; determining the effectiveness of our promotional campaigns; and operating and expanding our business activities.
How We May Share Personal Information
Personal information we collect may be disclosed to third parties when necessary to perform services on our or on your behalf, including the following:
- To our third party service providers to provide services such as website hosting, data analysis and storage, payment processing, order fulfillment, wireless connectivity to Tesla vehicles, information technology and related infrastructure, customer service, vehicle maintenance or related services, e-mail delivery, credit card processing, auditing, marketing, and other similar services.
- To third party service centers if you choose to utilize them. Note that some personal information is stored on the Tesla vehicle and may be accessible directly to the third party service centers that you choose to utilize to diagnose or service your vehicle.
- To other third party business partners to the extent that they are involved in your purchase or the service of your Tesla vehicle or related products. We share limited personal information to allow you to take advantage of those services if you elect to utilize them, with such partners as finance, leasing, registration, and title companies.
- To third-party sponsors of contests and similar promotions, if you elect to participate.
- To your employer or other fleet operator or the owner of the Tesla vehicle, if you do not directly own it and as authorized under applicable law.
- To a third party in connection with any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
- Tesla may transfer and disclose information, including personal and non-personally identifiable information, to third parties to comply with a legal obligation (including, but not limited to, subpoenas); when we believe in good faith that the law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce our policies and procedures; to respond to an emergency; to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable; or to protect the rights, property, safety, or security of the Services, Tesla, third parties, visitors to our Services, or the public, as determined by us in our sole discretion.
We do not share your personal information with unaffiliated third parties for their marketing purposes unless you opt in to that sharing.
How We May Collect or Share Information That Does Not Personally Identify You
We may also collect and share information that cannot, on its own, be used to identify you. We and our third party service providers may collect such information in a variety of ways, including:
- Through your vehicle: We may provide you with features in your Tesla vehicle, such as the real-time traffic feature, which make use of the true road segment speed of your vehicle, and we may share this data with partners that contribute similar data to help us provide the service. However, we only collect and share this data if these features are available in your vehicle and if you elect to use them, and we only collect and share this data in a way that does not personally identify you or your vehicle. We also do not collect the beginning or end of your trips. We also may collect similar data in connection with other features and may share it with business partners where necessary to provide the feature to you, but we will only collect and share the data in a way that does not personally identify you.
- Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, and the name and version of the Services (such as the Tesla App) you are using. We use this information to ensure that the Services function properly.
- Use of pixel tags and other similar technologies: Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some Services to, among other things, track the actions of users of the Services (including e-mail recipients), measure the success of our marketing campaigns, and compile statistics about usage of the Services and response rates. Unless combined with personal information, this information does not personally identify you or any other user of the Services.
Except as described above, Tesla may use or share non-identifying information, such as for operational or research purposes, for industry analysis, to improve our products and services, to better tailor our products and services to your needs, and where legally required.
Please note that we are not responsible for the collection, use, or disclosure policies and practices (including the data security practices) of other organizations, such as any other app developer, app provider, social media platform provider, operating system provider, or wireless service provider, including any personal information you disclose to other organizations through or in connection with our software applications or social media pages.
We seek to use reasonable organizational, technical, and administrative measures to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the "How to Contact Us" section below.
If you sell or transfer your Tesla vehicle to another person, please notify us so that we can determine whether additional steps are required to help safeguard your personal information from disclosure to the purchaser or transferee of the Tesla vehicle.
Rights and Choices
We give you many choices regarding our use and disclosure of your personal information. You may opt out at any time and free of charge from:
- Receiving electronic communications from us or our affiliates: If you no longer want to receive marketing-related e-mails from us or our affiliates, you may opt out of receiving them by following the opt-out instructions in any e-mail received from us or by contacting us at the address below. Please note that we may still send you important administrative and safety messages even if you opt out of receiving marketing e-mails.
- Receiving marketing-related calls from us: If you receive a marketing-related call from us and do not want to receive similar calls in the future, simply ask to be placed on our "do not call" list. Please note that we may still call you regarding administrative, safety, or vehicle service issues even if you opt out of receiving marketing calls.
- Any processing of personal information for which you have provided your prior explicit opt-in consent by contacting us as indicated in the "How to Contact Us" section below.
- Our collection of Tesla vehicle data. If you no longer wish us to collect Telematics Log Data or any other data from your Tesla vehicle, please contact us as indicated in the "How to Contact Us" section below. Please note that, if you opt out from the collection of Telematics Log Data or any other data from your Tesla vehicle, we will not be able to notify you of issues applicable to your vehicle in real time, and this may result in your vehicle suffering from reduced functionality, serious damage, or inoperability, and it may also disable many features of your vehicle including periodic software and firmware updates, remote services, and interactivity with mobile applications and in-car features such as location search, Internet radio, voice commands, and web browser functionality.
- Our collection of real-time traffic feature data. We only collect this data if the real-time traffic feature is available to you and you elect to use it. If you no longer wish us to collect or share data from your vehicle for this feature, you can stop this collection at any time by simply turning the feature and the data collection off via the "TRAFFIC-BASED ROUTING" setting in Controls > Settings > Apps > Maps & Navigation.
We will comply with your request(s) as soon as reasonably practicable.
Subject to applicable law, you may have the rights to request access to and receive information about the personal information we maintain about you, update and correct inaccuracies in your personal information, and have the information blocked or deleted, as appropriate. These rights may be limited in some circumstances by local law. We give you several methods to access, correct, update, or request blocking or deletion of your personal information including:
- You can access your My Tesla account to update the personal information in that account at any time.
- If you would like to review, correct, update, suppress, or delete personal information that has been previously provided to us by you, you may contact us at the address below.
In your request, please make clear what personal information you would like to have changed, whether you would like to have your personal information that you have provided to us suppressed from our database, or otherwise let us know what limitations you would like to put on our use of your personal information that you have provided to us. For your protection, we may only implement requests with respect to the personal information associated with the particular e-mail address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for recordkeeping or legal compliance purposes and/or to complete any transactions that you began prior to requesting such change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the personal information provided until after the completion of such purchase or promotion). There may also be residual information that will remain within our databases and other records, which will not be removed.
The Services are not directed to individuals under the age of sixteen (16), and we request that these individuals not provide personal information to Tesla.
Cross Border Transfers
Updates to this Policy
How to Contact Us
To contact us with a question or comment, to opt out from certain services, or to request access to, correction, or deletion of your personal information, please contact us:
- via e‐mail at privacy@TeslaMotors.com;
- via mail at Tesla Motors, Inc., Attn: Legal, 3500 Deer Creek Road, Palo Alto, California 94304, United States.
Please note that e-mail communications are not always secure, so please do not include credit card information or sensitive information in your e-mails to us.
If you are located in the EEA or Switzerland, your local Tesla affiliate may be the entity responsible for processing your personal information. Tesla Motors, Inc. is the party responsible for the processing of jointly-used personal information.
Last Updated September 2014
Last Updated August 2014
Tesla U.S. has subscribed to and will adhere to the U.S.-EU and U.S.-Swiss Safe Harbor programs ("Safe Harbor Programs") by adopting and implementing the Safe Harbor Privacy Principles, which include a set of frequently asked questions (collectively, the "Principles"). More information about the Safe Harbor Programs can be found at http://export.gov/safeharbor/. This Policy applies to Tesla U.S.
Personal Information Received From The EEA and Switzerland
Tesla U.S. may receive from entities in the EEA and Switzerland some or all of the information listed in our "Customer Privacy Statement" that can be found at http://www.teslamotors.com/about/privacy.
Use of Personal Information
Any Personal Information sent to us may be used by Tesla U.S. and its agents for the purposes indicated in Tesla’s Customer Privacy Statement. If we intend to use your information for a purpose that is incompatible with these purposes or if we intend to disclose it to a type of third party not previously identified, we will notify you and offer you the opportunity to opt out of such uses and/or disclosures where it involves non-sensitive information or opt-in where sensitive information is involved.
Agents and Service Providers
We sometimes contract with other companies and individuals to perform functions or services on our behalf. They may have access to Personal Information needed to perform their functions, but are restricted from using the Personal Information for purposes other than providing services for us or to us. Tesla U.S. requires that its agents and service providers that have access to Personal Information received from the EEA and Switzerland either subscribe to the Safe Harbor Principles or are subject to the EU Privacy Directive and the Swiss Federal Act on Data Protection or another adequacy finding or enter into a written agreement with us that requires them to provide at least the same level of privacy protection as is required by the relevant Safe Harbor Principles.
We use reasonable physical, electronic, and administrative safeguards to protect your Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction.
We take reasonable steps to ensure that Personal Information we process is reliable for its intended use, accurate, complete, and current to the extent necessary for the purposes for which we use the Personal Information.
Access to Personal Data
You can ask to review and correct Personal Information that we maintain about you by sending a written request to privacy@TeslaMotors.com or via mail at Tesla Motors, Inc., Attn: Legal, 3500 Deer Creek Road, Palo Alto, California 94304, United States.
Safe Harbor Enforcement and Dispute Resolution
If you have any questions or concerns, please write to us at the address listed below. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with the Safe Harbor Principles. If an issue cannot be resolved through Tesla’s internal dispute resolution mechanism, individuals may submit the complaint to the Judicial Arbitration and Mediation Services/Endispute (JAMS) which serves as Tesla’s third-party dispute resolution provider.
Tesla Motors, Inc.
Attn: Legal Department
3500 Deer Creek Road
Palo Alto, California 94304
This policy may be changed from time to time, consistent with the requirements of the Safe Harbor. You can determine when this Policy was last revised by referring to the "LAST UPDATED" legend at the top of this page. Any changes to our Policy will become effective upon our posting of the revised Policy on the Site.
Tesla Updates are emails that provide more information on Tesla Motors products, services, and regional events. We are requesting this consent on our own behalf and that of our regional subsidiaries. You can withdraw your consent to receive commercial electronic messages at any time by clicking "unsubscribe" at the bottom of these emails. Some emails directly related to a Tesla purchase cannot be opted out of.
Tesla Motors, Inc
3500 Deer Creek Rd
Palo Alto, CA 94304
On June 12, 2014, Tesla announced that it will not initiate patent lawsuits against anyone who, in good faith, wants to use its technology. Tesla was created to accelerate the advent of sustainable transport, and this policy is intended to encourage the advancement of a common, rapidly-evolving platform for electric vehicles, thereby benefiting Tesla, other companies making electric vehicles, and the world. These guidelines provide further detail as to how we are implementing this policy.
Tesla irrevocably pledges that it will not initiate a lawsuit against any party for infringing a Tesla Patent through activity relating to electric vehicles or related equipment for so long as such party is acting in good faith. Key terms of the Pledge are explained below.
Definition of Key Terms
"Tesla Patents" means all patents owned now or in the future by Tesla (other than a patent owned jointly with a third party or any patent that Tesla later acquires that comes with an encumbrance that prevents it from being subject to this Pledge). A list of Tesla Patents subject to the Pledge will be maintained at the following URL: https://www.teslamotors.com/about/legal#patent-list.
A party is "acting in good faith" for so long as such party and its related or affiliated companies have not:
- asserted, helped others assert or had a financial stake in any assertion of (i) any patent or other intellectual property right against Tesla or (ii) any patent right against a third party for its use of technologies relating to electric vehicles or related equipment;
- challenged, helped others challenge, or had a financial stake in any challenge to any Tesla patent; or
- marketed or sold any knock-off product (e.g., a product created by imitating or copying the design or appearance of a Tesla product or which suggests an association with or endorsement by Tesla) or provided any material assistance to another party doing so.
Transfer of Tesla Patents
Should Tesla ever transfer a Tesla Patent to a third party, it will do so only to a party that agrees, by means of a public declaration intended to be binding on such party, to provide the same protection that Tesla provided under the Pledge and to place the same requirement on any subsequent transferee.
The Pledge, which is irrevocable and legally binding on Tesla and its successors, is a "standstill," meaning that it is a forbearance of enforcement of Tesla’s remedies against any party for claims of infringement for so long as such party is acting in good faith. In order for Tesla to preserve its ability to enforce the Tesla Patents against any party not acting in good faith, the Pledge is not a waiver of any patent claims (including claims for damages for past acts of infringement) and is not a license, covenant not to sue, or authorization to engage in patented activities or a limitation on remedies, damages or claims. Except as expressly stated in the Pledge, no rights shall be deemed granted, waived or received by implication, exhaustion, estoppel or otherwise. Finally, the Pledge is not an indication of the value of an arms-length, negotiated license or a reasonable royalty.
What this pledge means is that as long as someone uses our patents for electric vehicles and doesn’t do bad things, such as knocking off our products or using our patents and then suing us for intellectual property infringement, they should have no fear of Tesla asserting its patents against them.
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|US 8263254||Cell with an outer layer of intumescent material|
|US 8268469||Battery pack gas exhaust system|
|US 8277965||Battery pack enclosure with controlled thermal runaway release system|
|US 8286743||Vehicle battery pack ballistic shield|
|US 8293393||Apparatus for the external application of battery pack encapsulant|
|US 8298692||Collection, storage and use of metal-air battery pack effluent|
|US 8304108||Method and apparatus for maintaining cell wall integrity using a high yield strength outer sleeve|
|US 8313850||Battery pack pressure monitoring system for thermal event detection|
|US 8322393||Selective cure of adhesive in modular assemblies|
|US 8324863||Trickle charger for high-energy storage systems|
|US 8336319||Thermal management system with dual mode coolant loops|
|US 8346419||Operation of a range extended electric vehicle|
|US 8353545||Compact energy absorbing vehicle crash structure|
|US 8361642||Battery pack enclosure with controlled thermal runaway release system|
|US 8361649||Method and apparatus for maintaining cell wall integrity using a high yield strength outer casing|
|US 8365392||System and method for an efficient rotor for an electric motor|
|US 8367233||Battery pack enclosure with controlled thermal runaway release system|
|US 8367239||Cell separator for minimizing thermal runaway propagation within a battery pack|
|US 8389139||Integrated battery pressure relief and terminal isolation system|
|US 8389142||Method and apparatus for the external application of a battery pack adhesive|
|US 8393427||Vehicle battery pack ballistic shield|
|US 8402776||Thermal management system with dual mode coolant loops|
|US 8421469||Method and apparatus for electrically cycling a battery cell to simulate an internal short|
|US 8423215||Charge rate modulation of metal-air cells as a function of ambient oxygen concentration|
|US 8424960||Front rail configuration for the front structure of a vehicle|
|US 8428806||Dual mode range extended electric vehicle|
|US 8441826||Fast switching for power inverter|
|US 8445126||Hazard mitigation through gas flow communication between battery packs|
|US 8448696||Thermal management system with dual mode coolant loops|
|US 8448966||Vehicle front shock tower|
|US 8449015||Method of controlling a dual hinged vehicle door|
|US 8449997||Thermal energy transfer system for a power source utilizing both metal-air and non-metal-air battery packs|
|US 8450966||Method of operating a recharging system utilizing a voltage dividing heater|
|US 8450974||Electric vehicle extended range hybrid battery pack system|
|US 8453770||Dual motor drive and control system for an electric vehicle|
|US 8463480||Dual mode range extended electric vehicle|
|US 8463481||Dual mode range extended electric vehicle|
|US 8471521||Electric vehicle extended range hybrid battery pack system|
|US 8481191||Rigid cell separator for minimizing thermal runaway propagation within a battery pack|
|US 8493018||Fast switching for power inverter|
|US 8493032||Bidirectional polyphase multimode converter including boost and buck-boost modes|
|US 8511738||Dual hinged vehicle door|
|US 8511739||Control system for use with a dual hinged vehicle door|
|US 8511745||Integrated energy absorbing vehicle crash structure|
|US 8534703||Dynamic anti-whiplash apparatus and method|
|US 8536825||State of charge range|
|US 8539990||Vehicle port door with wirelessly actuated unlatching assembly|
|US 8541126||Thermal barrier structure for containing thermal runaway propagation within a battery pack|
|US 8541127||Overmolded thermal interface for use with a battery cooling system|
|US 8543270||Efficient dual source battery pack system for an electric vehicle|
|US 8552693||Low temperature charging of li-ion cells|
|US 8555659||Method for optimizing battery pack temperature|
|US 8557414||Control, collection and use of metal-air battery pack effluent|
|US 8557415||Battery pack venting system|
|US 8557416||Battery pack directed venting system|
|US 8567849||Dual load path design for a vehicle|
|US 8567855||Bumper mounting plate for double channel front rails|
|US 8567856||Swept front torque box|
|US 8572837||Method for making an efficient rotor for an electric motor|
|US 8573683||Front rail reinforcement system|
|US 8574732||Hazard mitigation within a battery pack using metal-air cells|
|US 8579635||Funnel shaped charge inlet|
|US 8585131||Rear vehicle torque box|
|US 8618775||Detection of over-current in a battery pack|
|US 8626369||Charge rate modulation of metal-air cells as a function of ambient oxygen concentration|
|US 8627534||Cleaning feature for electric charging connector|
|US 8627860||Fuel coupler with wireless port door unlatching actuator|
|US 8629657||State of charge range|
|US 8638063||AC current control of mobile battery chargers|
|US 8638069||Bidirectional polyphase multimode converter including boost and buck-boost modes|
|US 8643330||Method of operating a multiport vehicle charging system|
|US 8643342||Fast charging with negative ramped current profile|
|US 8647763||Battery coolant jacket|
|US 8651875||Electromechanical pawl for controlling vehicle charge inlet access|
|US 8659270||Battery pack overcharge protection system|
|US 8663824||Battery pack exhaust nozzle utilizing an sma seal retainer|
|US 8664907||Fast switching for power inverter|
|US 8672398||In-line outer sliding panorama sunroof tracks|
|US 8686288||Power electronics interconnection for electric motor drives|
|US 8696051||System for absorbing and distributing side impact energy utilizing a side sill assembly with a collapsible sill insert|
|US 8702161||System for absorbing and distributing side impact energy utilizing an integrated battery pack and side sill assembly|
|US 8708404||Sunroof utilizing two independent motors|
|US 8720968||Charge port door with electromagnetic latching assembly|
|US 8754614||Fast charging of battery using adjustable voltage control|
|US 8757709||Reinforced b-pillar assembly with reinforced rocker joint|
|US 8758924||Extruded and ribbed thermal interface for use with a battery cooling system|
|US 8760898||Fast switching for power inverter|
|US 8761985||Method of operating a dual motor drive and control system for an electric vehicle|
|US 8765276||Common mode voltage enumeration in a battery pack|
|US 8771013||High voltage cable connector|
|US 8773058||Rotor temperature estimation and motor control torque limiting for vector-controlled AC induction motors|
|US 8773066||Method and apparatus for extending lifetime for rechargeable stationary energy storage devices|
|US 8778519||Battery pack exhaust nozzle|
|US 8803470||Electric vehicle extended range hybrid battery pack system|
|US 8803471||Electric vehicle extended range hybrid battery pack system|
|US 8807637||Angled front hood sealing assembly|
|US 8807642||Mechanism components integrated into structural sunroof framework|
|US 8807643||Sunroof mechanism linkage with continuous one part guide track|
|US 8807644||Sunroof positioning and timing elements|
|US 8807807||Illumination apparatus for vehicles|
|US 8810198||Multiport vehicle dc charging system with variable power distribution according to power distribution rules|
|US 8810208||Charging efficiency using selectable isolation|
|US 8817892||Redundant multistate signaling|
|US 8818624||Adaptive soft buttons for a vehicle user interface|
|US 8819162||Host communications architecture|
|US 8833499||Integration system for a vehicle battery pack|
|US 8861337||Robust communications in electrically noisy environments|
|US 8862414||Detection of high voltage electrolysis of coolant in a battery pack|
|US 8866444||Methodology for charging batteries safely|
|US 8867180||Dynamic current protection in energy distribution systems|
|US 8875828||Vehicle battery pack thermal barrier|
|US 8887398||Extruded member with altered radial fins|
|US 8892299||Vehicle user interface with proximity activation|
|US 8899492||Method of controlling system temperature to extend battery pack life|
|US 8901885||Low temperature fast charge|
|US 8906541||Battery module with integrated thermal management system|
|US 8907629||Electric vehicle battery lifetime optimization operational mode|
|US 8932739||Battery pack configuration to reduce hazards associated with internal short circuits|
|US 8933661||Integrated inductive and conductive electrical charging system|
|US 8934999||Robotic processing system and method|
|US 8935053||Power release hood latch method and system|
|US 8960781||Single piece vehicle rocker panel|
|US 8963494||Charge rate optimization|
|US 8965721||Determining battery DC impedance|
|US 8968949||Method of withdrawing heat from a battery pack|
|US 8970147||Traction motor controller with dissipation mode|
|US 8970173||Electric vehicle battery lifetime optimization operational mode|
|US 8970182||Fast charging of battery using adjustable voltage control|
|US 8970237||Wire break detection in redundant communications|
|US 8973965||Folding and stowing rear-facing vehicle seat|
|US 9030063||Thermal management system for use with an integrated motor assembly|
|US 9035203||Electrical interface interlock system|
|US 9040184||Battery pack dehumidifier with active reactivation system|
|US 9043623||Host initiated state control of remote client in communications system|
|US 9045030||System for absorbing and distributing side impact energy utilizing an integrated battery pack|
|US 9046580||Battery thermal event detection system utilizing battery pack isolation monitoring|
|US 9065103||Battery mounting and cooling system|
|US 9079498||Morphing vehicle user interface|
|US 9080352||Controller apparatus and sensors for a vehicle door handle|
|US 9083064||Battery pack pressure monitoring system for thermal event detection|
|US D660219||Vehicle wheel front face|
|US D660767||Vehicle wheel front face|
|US D669008||Vehicle wheel front face|
|US D672307||Vehicle integrated display and mount|
|US D673393||Vehicle seat mount|
|US D678154||Vehicle door|
|US D724031||Vehicle charge inlet|
|US D694188||Vehicle charge connector|
|US RE44994||Augmented vehicle seat mount|
Copyright 2002-2015 Tesla Motors, Inc. All Rights Reserved. The text, images, graphics, sound files, animation files, video files and their arrangement on Tesla Motors, Inc. internet sites are all subject to copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted. Some Tesla Motors, Inc. internet sites also contain material that is subject to the copyright rights of their providers.
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Human Rights And Conflict Minerals Policy
Tesla expects our suppliers to conduct their worldwide operations in responsible manner in adherence of this policy and the principles enumerated herein. Tesla works collaboratively with our suppliers to encourage compliance with the following principles:
Legal And Regulatory Compliance
Tesla suppliers are to ensure their operations and the products and services supplied to Tesla comply with all national and other applicable laws and regulations.
Tesla's suppliers are expected to use reasonable efforts to ensure that parts and products supplied to Tesla are DRC "conflict-free," meaning that such conflict minerals do not benefit armed groups in the Democratic Republic of the Congo. Conflict-free means such parts and supplies do not contain metals derived from "conflict minerals" which are defined as:
|(iv)||wolframite (tungsten); and|
|(v)||any derivatives of the above.|
The goal of this policy is to ensure that Tesla's products do not directly or indirectly finance or benefit armed groups through mining or mineral trading in the Democratic Republic of the Congo or an adjoining country. Tesla requires its suppliers to establish policies, due diligence frameworks, and management systems, consistent with the OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas, that are designed to accomplish this goal.
Tesla is committed to ensuring that its suppliers do not use slave labor or engage in human trafficking. Tesla does not, and will not, tolerate the use of slave labor in the manufacture of its products and does not, and will not, accept products or services from suppliers that engage in human trafficking in any form. Human trafficking and slavery are crimes under state, federal and international law. These crimes exist in countries throughout the world.
Tesla will do the following to ensure compliance by its suppliers with this policy as required by law and as needed:
- Evaluate its supply chain to address risks related to conflict minerals, human trafficking and slavery;
- Audit suppliers, to evaluate supplier compliance with Tesla's Human Rights and Conflict Minerals Policy;
- Require direct suppliers to certify that materials incorporated into Tesla products comply with the laws regarding conflict minerals, slavery and human trafficking of the country or countries in which they are doing business;
- Discipline employees or contractors, including potential termination of contract, who fail to meet Tesla's Human Rights and Conflict Minerals Policy;
- Train certain Tesla employees regarding conflict minerals, human trafficking and slavery, particularly with respect to mitigating risks within the Tesla's supply chain;
- Investigate if Tesla has a reasonable basis to believe that a Tesla supplier is engaging in human trafficking, slave labor, or use of conflict minerals; and
- Transition away from purchasing goods or services from any supplier that is believed to be engaging in human trafficking, slave labor, or use of conflict minerals if the supplier does not take corrective actions within a reasonable period of time.
You may contact Tesla's Board of Directors to provide comments or to report concerns. Please write to:
3500 Deer Creek Rd.
Palo Alto, CA 94304
You may submit your concern anonymously or confidentially by postal mail. You may also indicate whether you are a shareholder, customer, supplier, or other interested party.
You may also provide comments or report concerns by email to: email@example.com.
Tesla Conflict Minerals Report
* This report has been filed to comply with the reporting period for the year ended December 31, 2014.
The goal of Tesla when we were created a decade ago was the same as it is today: to accelerate the advent of sustainable transport by bringing compelling electric cars to the mass market.
Overview of Tesla
We design, develop, manufacture and sell high-performance fully electric vehicles, advanced electric vehicle powertrain components and stationary energy storage systems. We have established our own network of sales and service centers and Supercharger stations globally to accelerate the widespread adoption of electric vehicles. We believe our vehicles, electric vehicle engineering expertise, and business model differentiates us from incumbent automobile manufacturers.
In 2014, we produced and sold our second vehicle, the Model S sedan. Model S is a four door, five passenger premium sedan that offers exceptional performance, functionality and attractive styling. The Model S inherited many of the electric powertrain innovations we introduced with our first vehicle, the Tesla Roadster which was launched in 2008 and was the first commercially produced and federally compliant EV in the United States.
In addition to developing our own vehicles, we provide services for the development of full electric powertrain systems and components, and sell electric powertrain components to other automotive manufacturers. We have provided development services and powertrain components to Daimler AG for its Smart fortwo, A-Class, and B-Class electric vehicles. We also have developed a full electric powertrain system for Toyota Motor Corporation for use in its RAV4 EV.
Tesla's Supply Chain
Model S uses over 3,000 purchased parts which we source globally from over 350 suppliers. We have developed close relationships with several key suppliers particularly in the procurement of cells and certain other key system parts. Our complex supply chain is a unique hybrid of the traditional automotive and high tech industries and encompasses suppliers from around the world. Most of our Tier 1 suppliers (i.e., direct suppliers) do not purchase raw materials directly and must rely on their downstream suppliers and sub-suppliers to determine the origin of their raw materials. Therefore, reliably determining the origin is a difficult task, and our suppliers are highly dependent on the information provided to them by their suppliers and sub-suppliers which are often far removed from the direct smelter or refiner. Additionally, many of our suppliers are not directly subject to the same conflict minerals law and regulations as we are.
Our Tier 1 suppliers are required to register and complete the domestic and international material compliance requirements in the International Material Data System ("IMDS") to meet European Union and other international material and environmental related regulations. This requirement is mandated for all suppliers who supply their products or raw materials to us as part of our production part approval process.
This supplier-provided data is collected from IMDS and managed by our supply chain team and is the starting point for our conflict minerals due diligence efforts. In addition to the material requirements above, we refined our sourcing process to require our Tier 1 suppliers to fully disclose material sourcing of certain materials as specified in supply chain purchasing contracts.
Ensuring Supplier Compliance
Tesla is committed to sourcing responsibly and considers mining activities that fuel conflict as unacceptable. Tesla's suppliers are expected to use reasonable efforts to ensure that parts and products supplied to Tesla are DRC "conflict-free," meaning that such conflict minerals do not benefit armed groups in the Democratic Republic of the Congo. Conflict-free means such parts and supplies do not contain metals derived from "conflict minerals" which are defined as:
|(v)||any derivatives of the above|
The goal of this policy is to ensure that Tesla's products do not directly or indirectly finance or benefit armed groups through mining or mineral trading in the Democratic Republic of the Congo or an adjoining country. Tesla requires its suppliers to establish policies, due diligence frameworks, and management systems, consistent with the OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas, that are designed to accomplish this goal.
For more on Tesla's Conflict Minerals Policy, visit http://www.teslamotors.com/about/legal.
Tesla's policy also includes a grievance mechanism where concerned parties may contact Tesla's Board of Directors and provide comments about Conflict Minerals and other sourcing matters.
The Recognized Framework used to develop Due Diligence Framework
Our conflict minerals process and policy are designed to conform in all material respects with the Organization for Economic Co-operation and Development Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas ("OECD Guidance").
Description of Due Diligence Performed on the Source and Chain of Custody of those Conflict Minerals
Step 1: Establish strong company management systems
Tesla has adopted a human rights and conflict minerals policy. Our supplier manuals also address conflict minerals and state our expectation that all Tesla suppliers are accountable for performing due diligence aligned with the OECD Guidance. Our contractual terms with suppliers (i.e., General Terms and Conditions) include verbiage that provides the expectation that all Tesla suppliers are accountable for performing conflict minerals due diligence aligned with the OECD Guidance as required by Section 1502 of the Dodd-Frank Wall Street Reform and Consumer Protection Act.
We maintain a small team within our supply chain personnel to lead the due diligence efforts. Our internal cross-functional "Steering Committee" composed of Tesla management from Supply Chain, Accounting and Legal oversees the due diligence efforts and potential risks and issues within our supply base. We use the Conflict-Free Sourcing Initiative ("CFSI") Reporting Template ("CMRT") to query at risk Tier 1 suppliers to identify smelters in congruence with the OECD Guidance.
Our internal Steering Committee conducted an internal educational training session for our Supply Chain team to spread awareness of the due diligence activities and responsibility in July 2014 and plan to do this annually.
We are using the automotive industry standard International Material Data System ("IMDS") to help determine which suppliers are at risk for conflict minerals for all Tesla products. From that database, we review the existing supplier base annually to include newly added suppliers and existing suppliers who provide products to Tesla, to determine which Tier 1 suppliers are likely to supply a product with a conflict mineral (Gold, Tantalum, Tin, Tungsten, or "3TG"). For any Tier 1 supplier which has products that are determined to be highly unlikely to provide 3TG, we do not pursue additional conflict minerals due diligence and do not include that supplier in the Reasonable Country of Origin Inquiry ("RCOI").
Step 2: Identify and assess risk in the supply chain
We sent out a new inquiry letter to the Tier 1 suppliers which have products not determined to be "highly unlikely" to provide 3TG based on our data analysis from IMDS. Suppliers were given approximately one month to respond to this letter and submit their CMRT. Any suppliers that did not respond were queried again and given additional time to respond. Tesla reached out to all suppliers within the scope at the end of the calendar year to confirm that the declarations continued to be up to date.
Any concerns with supplier responses throughout data collection were brought to the attention of a member of or the entire Tesla Motors Conflict Minerals Steering Committee for further review and action. Suppliers who did not respond were brought to the attention of a Steering Committee member for escalation.
In addition, we continued to engage with other manufacturing companies in Silicon Valley to discuss conflict minerals activities across multiple industries. This Silicon Valley Conflict Minerals Forum has been instrumental in developing an aligned strategy and approach to the conflict minerals due diligence challenge. Tesla regularly participates, hosts gatherings, and encourages participation in the forum from neighboring peers.
Step 3: Design and implement a strategy to respond to identified risks
We performed risk-based assessments on all Tier 1 and potential Tier 1 suppliers as part of our sourcing process and through IMDS we identified which direct suppliers were highly likely to supply products that contain 3TG. Based on this supplier list, we conducted a supply chain survey using the CMRT, requesting Tier 1 suppliers to identify smelters and refiners and country of origin of the conflict minerals. Using the CMRT, we received reports back on Tier 1 supplier progress and collected the determined list of smelters used in the supply chain. We followed up with suppliers that did not respond to the original request for information with further inquiries and deadlines. Our goal was to collect 100% CMRT submissions from this pool of identified suppliers.
We performed documentation review of the smelters and refiners identified by the Tier 1 suppliers using the CMRT and made further inquiries to suppliers if we needed more clarification. We developed an in-house template to track the progress and response rate to determine next steps and escalation as necessary. We reported progress at each internal Steering Committee meeting and collected feedback from the Steering Committee regarding further actions to take.
Step 4: Carry out independent third-party audit of supply chain due diligence at identified points in the supply chain
We support the Conflict-Free Sourcing Initiative's outreach efforts and Conflict-Free Smelter Program's ("CFSP") smelter audits through our membership. We reserve the right to ask any high risk Tier 1 supplier to audit their supply chain conflict minerals due diligence using a 3rd party independent auditor.
As outlined in the OECD Guidance, the internationally recognized standard on which our company's system is based, we support an industry initiative that audits smelters' and refiners' due diligence activities. That industry initiative is the EICC and GeSI's Conflict-Free Sourcing Initiative. The data on which we relied for certain statements in this declaration was obtained through our membership in the CFSI, using the Reasonable Country of Origin Inquiry report for member TSLA.
Step 5: Report on supply chain due diligence
We report on our due diligence efforts as required by law.
Steps Tesla Plans to Take to Mitigate the Risk that Necessary Conflict Minerals Benefit Armed Groups, Including Any Steps to Improve Tesla's Due Diligence – 2015 focus
In 2015, we plan to continue our inquiry method and utilize the CFSI's CMRT to collect and report on due diligence activities with our supply base. We will perform a new review of our suppliers who are determined to be highly likely to source 3TG. We plan to continue participation in our Silicon Valley Conflict Minerals Forum and work together with our industry peers to better understand the developments from our joint due diligence efforts. Supplier education is important to our efforts to collect reliable feedback, and we plan to better provide details on our conflict minerals due diligence efforts to our Tier 1 suppliers through distributing information about the CFSI's efforts and encouraging participation in the CFSI. As a continuous improvement effort, we plan to monitor our due diligence progress over the year as we receive supplier responses to our inquiries and target 100% response rate. We expect to participate in more CFSI smelter engagement outreach efforts and provide feedback to our own supply chain to improve the quality of the responses from our suppliers.
Reasonable Country of Origin Inquiry of the Necessary Conflict Minerals in Tesla's Products
Tesla has not yet been able to fully identify countries of origin of the necessary conflict minerals and smelters and refiners used to process the necessary conflict minerals in Tesla's products.
We identified 112 suppliers who supply 3TG in their products and required all of these suppliers to perform and report on their supply chain due diligence through the use of the CMRT. We received 100% supplier responses with over a thousand unique smelters and refiners reported comprehensively. As a member of the CFSI, we became better educated about the requirements to conflict free due diligence from the CFSI's work through conferences, weekly calls, and updates from different working groups within the CFSI. We recognize the importance of working with industry peers and organizations and believe that a consolidated effort to determine reasonable country of origin is the most efficient method. Through our involvement in the CFSI, we contributed information to help identify the current status of many of our smelters. To help determine reasonable country of origin, we continue to monitor and rely upon the CFSI's progress in dispositioning smelters and refiners. Additionally, we continuously compare the updated list of facilities that are certified by the CFSI as conflict-free smelters or refiners against our own CMRT results throughout the year.
Our Tier 1 suppliers are highly dependent on the information provided to them by their suppliers and many of these suppliers are not directly subject to the same conflict minerals law and regulations. Determining the countries of origin of the 3TG continues to be a challenge that will take years to complete.
Based on the information provided by Tesla's suppliers as well as the CFSI, Tesla believes that the countries of origin of the 3TG contained in its products include the countries listed below in Annex I as well as scrap and recycled sources. This list of countries as well as the smelter and refiner list (Annex II) is based off of CFSI's RCOI data from February 28, 2015, and Tesla's 2014 supplier CMRT submissions.
Angola, Argentina, Australia, Belgium, Bolivia, Brazil, Burundi, Canada, Central African Republic, Chile, China, Colombia, Côte D'Ivoire, Czech Republic, Djibouti, Egypt, Estonia, Ethiopia, France, Germany, Guyana, Hungary, India, Indonesia, Ireland, Israel, Japan, Kazakhstan, Kenya, Laos, Luxembourg, Madagascar, Malaysia, Mozambique, Myanmar, Namibia, Netherlands, Nigeria, Peru, Portugal, Republic of Congo, Russia, Rwanda, Sierra Leone, Singapore, Slovakia, South Africa, South Korea, South Sudan, Spain, Suriname, Switzerland, Taiwan, Tanzania, Thailand, Uganda, United Kingdom, United States of America, Vietnam, Zambia, Zimbabwe
The following list of facilities are certified by the CFSI as conflict-free smelters or refiners who have completed the CFSP and are CFSI compliant and believed to be in Tesla's supply chain. We publish this list to hold these smelters and refiners accountable and to give credit for their continued participation in the CFSP. In addition, we hope that this encourages the remaining smelters and refiners in our supply to accelerate their efforts to become conflict free through the CFSP.
|Mineral||Smelter or Refiner||Smelter ID|
|Gold||Asahi Pretec Corporation||CID000082|
|Gold||Eco-System Recycling Co., Ltd.||CID000425|
|Gold||Heimerle + Meule GmbH||CID000694|
|Gold||Kojima Chemicals Co., Ltd||CID000981|
|Gold||Nihon Material Co. LTD||CID001259|
|Gold||Ohio Precious Metals, LLC||CID001322|
|Gold||Ohura Precious Metal Industry Co., Ltd||CID001325|
|Gold||Solar Applied Materials Technology Corp.||CID001761|
|Gold||United Precious Metal Refining, Inc.||CID001993|
|Tantalum||Conghua Tantalum and Niobium Smeltry||CID000291|
|Tantalum||F&X Electro-Materials Ltd.||CID000460|
|Tantalum||Global Advanced Metals Aizu||CID002558|
|Tantalum||Global Advanced Metals Boyertown||CID002557|
|Tantalum||Guangdong Zhiyuan New Material Co., Ltd.||CID000616|
|Tantalum||Guizhou Zhenhua Xinyun Technology Ltd., Kaili branch||CID002501|
|Tantalum||H.C. Starck Co., Ltd.||CID002544|
|Tantalum||H.C. Starck GmbH Goslar||CID002545|
|Tantalum||H.C. Starck GmbH Laufenburg||CID002546|
|Tantalum||H.C. Starck Hermsdorf GmbH||CID002547|
|Tantalum||H.C. Starck Inc.||CID002548|
|Tantalum||H.C. Starck Ltd.||CID002549|
|Tantalum||Hengyang King Xing Lifeng New Materials Co., Ltd.||CID002492|
|Tantalum||Hi-Temp Specialty Metals, Inc.||CID000731|
|Tantalum||JiuJiang JinXin Nonferrous Metals Co., Ltd.||CID000914|
|Tantalum||Jiujiang Tanbre Co., Ltd.||CID000917|
|Tantalum||KEMET Blue Metals||CID002539|
|Tantalum||LSM Brasil S.A.||CID001076|
|Tantalum||Metallurgical Products India (Pvt.) Ltd.||CID001163|
|Tantalum||Mitsui Mining & Smelting||CID001192|
|Tantalum||Molycorp Silmet A.S.||CID001200|
|Tantalum||Ningxia Orient Tantalum Industry Co., Ltd.||CID001277|
|Tantalum||Plansee SE Liezen||CID002540|
|Tantalum||Plansee SE Reutte||CID002556|
|Tantalum||RFH Tantalum Smeltry Co., Ltd||CID001522|
|Tantalum||Solikamsk Magnesium Works OAO||CID001769|
|Tantalum||Yichun Jin Yang Rare Metal Co., Ltd||CID002307|
|Tantalum||Zhuzhou Cement Carbide||CID002232|
|Tin||CV United Smelting||CID000315|
|Tin||Gejiu Non-Ferrous Metal Processing Co. Ltd.||CID000538|
|Tin||Magnu's Minerais Metais e Ligas LTDA||CID002468|
|Tin||Malaysia Smelting Corporation (MSC)||CID001105|
|Tin||Melt Metais e Ligas S/A||CID002500|
|Tin||Mineração Taboca S.A.||CID001173|
|Tin||PT ATD Makmur Mandiri Jaya||CID002503|
|Tin||PT Babel Inti Perkasa||CID001402|
|Tin||PT Bangka Putra Karya||CID001412|
|Tin||PT Bangka Tin Industry||CID001419|
|Tin||PT Bukit Timah||CID001428|
|Tin||PT DS Jaya Abadi||CID001434|
|Tin||PT Eunindo Usaha Mandiri||CID001438|
|Tin||PT Prima Timah Utama||CID001458|
|Tin||PT REFINED BANGKA TIN||CID001460|
|Tin||PT Sariwiguna Binasentosa||CID001463|
|Tin||PT Stanindo Inti Perkasa||CID001468|
|Tin||PT Tambang Timah||CID001477|
|Tin||PT Timah (Persero), Tbk||CID001482|
|Tin||White Solder Metalurgia e Mineração Ltda.||CID002036|
|Tin||Yunnan Tin Company, Ltd.||CID002180|
|Tungsten||Ganzhou Huaxing Tungsten Products Co., Ltd.||CID000875|
|Tungsten||Ganzhou Jiangwu Ferrotungsten Co., Ltd.||CID002315|
|Tungsten||Ganzhou Seadragon W & Mo Co., Ltd.||CID002494|
|Tungsten||Global Tungsten & Powders Corp.||CID000568|
|Tungsten||Hunan Chunchang Nonferrous Metals Co., Ltd.||CID000769|
|Tungsten||Japan New Metals Co., Ltd.||CID000825|
|Tungsten||Malipo Haiyu Tungsten Co., Ltd.||CID002319|
|Tungsten||Vietnam Youngsun Tungsten Industry Co., Ltd||CID002011|
|Tungsten||Xiamen Tungsten (H.C.) Co., Ltd.||CID002320|
|Tungsten||Xiamen Tungsten Co., Ltd.||CID002082|
Security Vulnerability Reporting Policy
Tesla values the work done by security researchers in improving the security of our products and service offerings. We are committed to working with this community to verify, reproduce, and respond to legitimate reported vulnerabilities. We encourage the community to participate in our responsible reporting process.
If you are a security researcher and would like to report a security vulnerability, please send an email to: firstname.lastname@example.org. Please provide your name, contact information, and company name (if applicable) with each report. Priority will be granted to encrypted reports – please include your PGP public key with such reports.
Responsible Disclosure Guidelines
We will investigate legitimate reports and make every effort to quickly correct any vulnerability. To encourage responsible reporting, we commit that we will not take legal action against you or ask law enforcement to investigate you if you comply with the following Responsible Disclosure Guidelines:
- Provide details of the vulnerability, including information needed to reproduce and validate the vulnerability and a Proof of Concept (POC)
- Make a good faith effort to avoid privacy violations, destruction of data and interruption or degradation of our services
- Do not modify or access data that does not belong to you
- Give us a reasonable time to correct the issue before making any information public
We will attempt to respond to your report within 1-2 business days.
Tesla Security Researcher Hall of Fame
Tesla appreciates and wants to recognize the contributions of security researchers. If you are the first researcher to report a confirmed vulnerability, we will list your name in our Hall of Fame (unless you would prefer to remain anonymous). You may also be considered for an award if you are the first researcher to report one of the top 3 confirmed vulnerabilities in a calendar quarter. You must comply with our Responsible Disclosure Guidelines (above) to be considered for our Hall of Fame and top 3 awards.
|Jianhao Liu||Qihoo 360 Adlab|
|Jiaheng Wang||Zhejiang University|
|Yanjing Wu||Zhejiang University|
|Jon||Bitquark Security Research|
|Jack "fin1te" W|
|Ch. Muhammad Osama|
|Nikhil Kumar Srivastava||@niksthehacker|
|Jay Turla||HP Fortify|