Supercharger Roll Out
Where are the Superchargers?
Superchargers are conveniently located along the most popular routes in North America, Europe and Asia. Please refer to the Supercharger map for current and upcoming stations.
Where is the nearest one to me?
The Tesla website is regularly updated to include existing and upcoming Superchargers in your area.
Where exactly is the Supercharger on the property?
Supercharger stations are GPS located on Google Maps and Model S navigation. Owners can use the Model S 17” touch screen to easily locate the property. Please refer to the map on each station’s webpage for station specific information.
How many charging stalls are at each location?
The number of Supercharger stalls varies by location, ranging from 2 to 12 parking stalls. Please check the relevant Supercharger station webpage for site specific information.
When and where are more being built?
Superchargers will be unveiled throughout the year in locations across North America, Europe and Asia. Please refer to the Supercharger map for current and upcoming stations.
How does Tesla decide where to put the Superchargers?
Tesla places Superchargers along the most popular road trip routes, accounting for distance and local driving conditions. Superchargers are located in developed locations where customers want to stop, such as cafes, restaurants, and shopping areas.
How can I help bring a Supercharger to my area?
Send your suggestion to Tesla here.
How can I charge at my destination?
Tesla is working with hotels, resorts, and other destinations to encourage the installation of High Power Wall Connectors where our customers spend time away from home. If your organisation is interested in offering charging to Tesla owners, send us a note here, or email firstname.lastname@example.org.
Using A Supercharger
What is a Supercharger and why is it unique?
A Supercharger is a charger capable of delivering up to 50% battery capacity to Model S in about 20 minutes (much faster than most public charging stations), enabling convenient long distance travel in Model S.
How much does it cost to use the Supercharger?
Supercharging is free for the life of Model S, once the Supercharger option is enabled.
How long does it take to Supercharge?
Superchargers are capable of delivering up to 50% battery capacity in about 20 minutes.
Why is it free?
We want to encourage Model S owners to take road trips.
Will it always be free?
Yes, Superchargers will be free to use for Supercharging-enabled vehicles for the life of Model S.
How do I know if my car can Supercharge?
All 70 kWh / 85 kWh / 90 kWh Model S and Supercharging-enabled 60 kWh cars are capable of Supercharging. Contact Tesla Service at 061 855 30 21 (international phone numbers) if you are unsure if your vehicle is able to Supercharge.
How does the Supercharger work?
Supercharging Model S is just like using Tesla’s Mobile Connector or Wall Connector. Simply park in the Supercharging stall and plug in your Model S using the connector from the Supercharger post. Once plugged in, your Model S will initiate charging and the charge port will flash green to indicate that charging has started (this can take up to 16 seconds). You will also be able to monitor charging on your instrument cluster or Tesla Mobile Application.
Does weather affect Supercharging?
The Supercharger will operate normally in all conditions, but might reduce power slightly in very extreme weather conditions.
If I have a problem while Supercharging, who should I call?
Please call Tesla at 061 855 30 21 (international phone numbers).
Are the Superchargers always open? What are the hours?
Stations are open for charging 24-hours a day, however, nearby amenities are subject to business hours.
How should I plan a trip using Superchargers?
All Supercharger locations are GPS-located on Google Maps and are built into the Model S Navigation to assist with route planning.
What should I do if all Supercharger stalls are occupied when I arrive?
Check to see if current users have left contact information on their dashboard and give them a call. Most customers charge for 20 to 60 minutes.
There are people waiting to charge, but I am not done charging; what is charging etiquette?
We ask our customers to use courtesy while charging. Once your Model S has completed charging, we ask that you move your vehicle to make the spot available for other Model S owners.
A non-Tesla car is parked in a dedicated Supercharger stall, what should I do?
Many Supercharger sites are outfitted with ‘dedicated’ stalls (meant only for Tesla vehicles) and a few ‘enabled’ stalls (which allow for time-restricted general parking). Please be aware of stall signage. If a non-Tesla vehicle is blocking a ‘dedicated’ Supercharger stall, please notify Tesla at 061 855 30 21 (international phone numbers).
I am Supercharging, but not as quickly as I expected. What could be wrong?
Model S and the Supercharger communicate to select the appropriate charging rate for your car. The Supercharging rate may vary due to battery charge level, current use of the Supercharging station and extreme climate conditions.
I noticed that the Supercharger equipment is damaged. What should I do?
Please notify Tesla at 061 855 30 21 (international phone numbers).
Is it okay to Supercharge in the rain and snow?
Model S is designed to charge in inclement weather including rain and snow. Charging times may vary in extreme climate conditions.
How often can I Supercharge? Is it bad for my battery?
Supercharging does not alter the new vehicle warranty. Customers are free to use the network as much as they like.
How can I add Supercharging to my vehicle if I didn't already order it?
The Supercharging option can be added by our Customer Experience team at +41 43 344 73 55.
Why doesn’t every Supercharger have a canopy?
Over time, Tesla plans to add solar canopies to an increasing number of Supercharger stations.